Saturday | 30 August, 2008
Computerworld
Study: Could onshoring become the new offshoring?
The ITAA says that while offshoring to China and India will continue, some U.S. companies can take advantage of outsourcing their labor to rural U.S. locations with onshoring alternatives.
Denise Dubie (Network World) 21/08/2007 10:23:44

Related Features
  • +

    Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15

    Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
    Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
  • +

    Doing Your Sums on . . . Build, Buy or Rent 05/11/2007 13:32:30

    You’re trying to build a world-class IT team, but everyone’s going after the same talent pool. What mix works best? Should you grow your own, draft your players or barter your way to the line-up you want to field?
    CIOs should never forget that while new technologies have a maturity cycle, the maturity cycle for human beings in IT is even longer
  • +

    What Price Innovation? 05/11/2007 13:44:31

    CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?
    CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening?
  • +

    Order Takers to Innovators 02/10/2007 15:20:08

    How four CIOs energized their staffs to take risks with new technology and generate fresh value for their businesses
    When David Behen became IT director for Washtenaw County, Michigan, the department was little more than an order-taker. And not a very good one. It was kind of like the waiter who makes you wait, then brings the entree with the mains and brings you a bottle of Grange when you asked for a carafe of the house red
  • +

    Your World. . . Hacked 02/10/2007 10:51:23

    As your business becomes more collaborative and global, the risks to your company’s trade secrets rise proportionally. Fortunately, there are new strategies to protect the data that allows you to compete
    The call to Bob Bailey, an IT executive with a major US government contractor, came on an otherwise ordinary day in October 2003. "Why are you attacking us?" demanded the caller, an IT leader with a Silicon Valley manufacturer. He wanted to know why Bailey's company had launched a denial-of-service attack against his network
Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.

Newsletter Subscription

Sign up for our Computerworld newsletters!
Computerworld's twice-daily news service keeps you in touch with the latest, most important headlines from Australia and around the world.
Keep up with the latest virtualisation technologies, products, news and features.
RSS Feeds

A recent ITAA report details how U.S. companies can kill two birds with one stone: outsource their labor force and keep jobs available to U.S. workers.

The Information Technology Association of America recently released a report that details why what it is calling lower cost domestic (LCD) sourcing, or onshoring alternatives, options could be a better choice for American business owners and IT executives.

Onshoring or as some have called it, near-shoring, would involve U.S. companies establishing data centers or other locations within the United States, but in rural or less-urban areas to keep costs down. The work would still be outsourced from the company's primary location but within U.S. border, which Proponents say would alleviate data privacy and security concerns.

Also onshoring could help companies tap specialized IT talents within the United States. For instance, companies are choosing their offshore locations based on the workforce there and adopting "cities of excellence" in certain areas such as software development or call centers, the ITAA says, meaning companies offering onshoring in the United States could also offer locations that could become centers of excellence for specific skills. While locations such as India and China will continue to serve some U.S. companies' offshore needs, the ITAA contends that onshoring labor to United States locations can help other organizations, such as government agencies, that are not able to hire specialized IT talent offshore.

"For some organizations using offshore services is just not an option. ... Some work simply does not lend itself to an offshore solution," the ITAA report reads. "There are a growing number of examples of companies establishing or expanding remote delivery centers in cost-effective LCD locations. Many view onshoring as a vital component of their global delivery model."

The ITAA report does not discredit offshoring options and expects to see locations such as India and China continue to serve U.S. companies and the U.S. economy. But the group contends the United States -- with the right programs and government developments -- can also become an attractive and viable source for similar outsourcing scenarios. Outsourcing companies can take on work from U.S. companies and operate as though the work was offshored, except locating data centers within the United States.

"The U.S. is still the dominant supplier of IT resources and remains desirable on every sourcing selection criteria except absolute labor costs. There are many lower-cost rural and midsize cities that have a talented IT workforce, with colleges and universities eager to collaborate with prospective employers on IT-oriented curricula," the report states.

Yet the report cites the looming shortage of IT workers in the United States due to baby boomers retiring and fewer IT graduates as a growing concern. According to an ITAA survey, some 77% of IT companies cite a shortage of qualified talent in the United States as the biggest human capital management challenge. Without the workers, the hopes of keeping jobs onshore diminish, the report says.

"Absent a large, qualified U.S. workforce, LCD sourcing becomes a moot point. Simply put, the U.S. cannot nurture the creation of jobs in lower-cost venues without a skilled IT workforce," the report reads.

With the report, the ITAA is calling upon U.S. companies and officials to make LCD sourcing a realistic solution. A letter included in the report's executive summary from ITAA President and CEO Phillip Bond urges U.S. federal and state governments as well as American companies to work toward creating feasible onshore alternatives for small to midsize companies that can't afford to offshore or for organizations not able to establish a location in another country.

"America has its own unique advantages to offer -- not only to American companies, but to foreign-based businesses as well," the letter reads. "We must grow our IT workforce, make high-speed broadband more widely available and create economic development strategies to attract private-sector investment and technology jobs to more cities, towns and rural areas. Our nation needs to seize this opportunity."

More about Speed, ITAA, One Stone
Market Place

Computerworld Member Login


 

Prioritizing Services with IT Service Management (ITSM)

Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)

To be repeated on:

Thursday 4th, September 2008
11:00am EST (Sydney Australia)

Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.

Attend and discover:

  • How to deliver value to your business through ITSM
  • Best practice ITSM implementation
  • Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
  • If service-oriented ITSM is best for your business
Whitepaper

Market Trends: Multienterprise/B2B Infrastructure Market | Worldwide | 2008

Garner says global 2000 companies will double their multi-enterprise traffic in the next 5 years. Discover the key technology and business drivers that will enable this.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links