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Strategies for Dealing With IT Complexity 24/12/2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.
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Law firm Clayton Utz has joined the growing number of distributed enterprises migrating from traditional PABX telephony systems to voice over IP with the introduction of a 35-handset network in Sydney.
Clayton Utz’s facilities manager Les Wark said the move to trial IP telephony was prompted by the opening of a new office in Adelaide and a slave PABX in Sydney being moved there.
IT was upgrading switches in Sydney and put the job out to tender, Wark said.
“Nortel Networks won the tender with its BayStack 4800 IP-PABX switches. A combination of quality, cost and experience with telecommunications and data networks won it,” he said.
Wark didn’t want to throw away the old PABX because of the investment made in late 1999.
Although Clayton Utz has no roadmap yet for further IP telephony deployment, Wark said the transition is “inevitable” for the company’s 2000 handsets across six interstate offices.
“Coming from a traditional telephony background, I don’t think moving to IP is a threat,” he said. “You’ve just got to keep up with technology and we need to move to VoIP because PABX upgrades are becoming more IP-like.”
At this time, Clayton Utz has built no redundancy measures into the design of its VoIP network it will introduce redundant links for the Sydney office.
“We are very happy with the quality of service of IP telephony and it’s as good as a landline,” Wark said. “We had a few teething problems such as network issues and echoing. Fiddling with frequencies fixed this. However, the network has never gone down and is very stable due to the new switches.”
Wark said although the company has good PABX people, managing IP telephony is different so all the staff are “going through a learning curve”.
Clayton Utz’s next move is to take advantage of more applications that can leverage a converged voice and data network.
“What interests me the most is staff using a softphone on a notebook to enable remote telephony,” Wark said.
Nortel Networks’ director of convergence solutions, Marie Hattar, said there is a lot of interest in “hybrid networks”.
“Many companies have a lot invested in TDM (time-division multiplexing) networks and don’t want to move away,” Hattar said.
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
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IOGEAR Gears Up in Australia 2008-10-09 20:18:00+10
Internet Service Providers offer new unlimited Online Backup from F-Secure 2008-10-09 19:42:00+10
Delivering the Power of Choice with Microsoft Dynamics CRM
Join Ed Thompson, Research VP, featured analyst firm, Gartner, Inc., and Brad Wilson, General Manager CRM Microsoft Dynamics, for a new webcast, Delivering the Power of Choice with Microsoft Dynamics CRM, available now. Our panel will break down the best practices for getting the most out of CRM and you’ll learn key recommendations you can implement in your organization. Additionally, you’ll also hear Microsoft’s vision for CRM.
