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In a recent survey of more than 1100 IT decision makers in the Asia/Pacific region, IDC measured the importance of 10 key solution areas touted by IT services vendors globally. Network infrastructure solutions came up as being most important, with more than 70 per cent of respondents in markets such as Australia, China, and India indicating that solutions pertaining to the network were either important or very important.
Business continuity and disaster recovery was a close second in importance among survey respondents.
IDC estimated that total spending in network services (which includes network consulting and integration services -- NCIS -- and network management --NM) will grow from $US4.7 billion in 2007 to $US9.1 billion in 2012 at a compound annual growth rate of 13.7 per cent from 2007-2012. This bodes well for companies such as IBM, Hewlett-Packard, and Dimension Data (including Datacraft), ranked by IDC as the top players (in terms of revenue) in Asia/Pacific, excluding Japan, for 2007.
Business continuity and disaster recovery, which include a variety of activities aimed at protecting and safeguarding critical corporate information against unpredictable events, was another key area of importance to IT decision makers.
According to the survey, end-users have stated that overall security concerns (51.9 per cent of responses) and past experience with security threats (44 per cent of responses) were the two key issues that have prompted increased focus on business continuity and disaster recovery.
Eugene Wee, research manager of IT services at IDC Asia/Pacific, said he is concerned with the nonchalance that still exists in the marketplace. "Currently, most of the needs assessments and process improvement around business continuity and disaster recovery occurs as an afterthought to threats arising."
Len Rust is publisher of The Rust Report
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 2008-08-29 12:31:00+10
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 2008-08-29 12:00:00+10
Nortel and LG Electronics are First in World to Demonstrate Mobile LTE Handover 2008-08-29 11:30:00+10
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 2008-08-29 09:59:00+10
Sybase and Logica Partner To Mobilise The Supply Chain 2008-08-29 09:47:00+10
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