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Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
How to Get Real About Strategic Planning 04/02/2008 12:50:59
Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such - +
Strategies for Dealing With IT Complexity 24/12/2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
9 Paths to Higher Performance 10/12/2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all - +
What Price Innovation? 05/11/2007 13:44:31
CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening?
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On par with a trip to the dentist's office, IT budgeting tends to rank fairly low on any CIO's list of favorite activities. While alternative approaches to forecasting corporate IT expenditures won't necessarily make the process any less tedious or painful, progressive new budgeting practices could make life easier in the long run.
Though dreaded all year, the annual budgeting process rarely changes for most top IT executives. Corporate officials usually prescribe an amount -- 5 percent of total operating expenses, for instance -- and expect IT departments to keep spending within that figure. Alternately, the bean counters simply pull IT costs from the previous year and slap on a slight increase to account for inflation.
Seemingly straightforward, the traditional IT budgeting process still manages to put many CIOs and IT controllers on the defensive. Corporate accountants and business unit leaders demand to know what departments are getting in exchange for their technology surcharges, which are often levied as a chargeback or a fee extracted from various operational divisions to fund the IT department.
To inject the new levels of transparency that senior managers now demand, and further assert the business value of IT, more CIOs are becoming proactive.
"Now we are facilitating the dialogue and helping to establish the priorities. This subtle change makes a world of difference and allows my team to get an early heads-up so that we can plan resources accordingly," says Robert Golden, director of strategic business services at Insurance House, a brokerage company that works with independent retail insurance agents throughout the Southeast.
Table talk
Now afforded a more active role at the budgeting table, many CIOs feel immediate pressure to come up with better ways to plan and account for expenditures. "We need to become more sophisticated with our budgeting models, yet keep the process as simple as possible," says David Oles, IT director of research and development at Rent-A-Center, a chain of rent-to-own retail stores.
One simple move that Rent-A-Center has made involves the designation of new IT initiatives as capital expenditures. The idea is to isolate and highlight funding for new projects, rather than lumping these investments in with operational expenditures.
Rent-A-Center isn't alone. Many corporations are beginning to peel apart these two distinct budgeting subsets. "There has been a real bifurcation under way," explains John Baschab, co-author of The Executive's Guide to Information Technology (Wiley, 2007). "IT departments are breaking the cost of new projects out from 'lights-on costs,' a term I use for the funding required just to run the IT department with no new initiatives. There is now a real effort not to mix baseline costs with the funding needed for new projects."
Splitting apart the two main components of a technology budget is little more than a good first step, however. Prudent CIOs will also impose the use of pricing and other industry benchmarks to make sure they are getting the best deals possible.
"Benchmarks are becoming a big driver. It is crucial for enterprise IT officials to find out if what they are paying is out of whack with what the rest of the market is paying," says Chris Nuttall, managing consultant in PA Consulting Group's North American sourcing and service management practice.
For CIOs to craft meaningful budgets, they need timely vendor pricing data, argues Jon Winsett, partner and managing director at NPI Financial, an Atlanta-based firm that specializes in budget management practices.
"Leading-edge companies are now working with outside pricing experts to gather historical pricing data. This allows them to understand the pricing flexibility of IT vendors and better grasp the impact that current market conditions really have on their budgets," Winsett says. "CIOs are more able to accurately identify savings in IT spend, simply by understanding what vendors are really charging for their products and services."
Golden says his department is determined to use industry benchmarks to fight overspending in all areas. "My managers forecast spend based upon the past 12 months. This includes staff, training, voice and data lines, software maintenance, hardware support and the stand-alone capital expenditure budget. This forecast is done with a solid gauge on the pulse of the market," he says.
Computerworld Member Login
Beyond Virtualisation - The Roadmap to 2012
CIO Breakfast Briefing
8:30am - 10:30am
Brisbane | 22 July | Sofitel Brisbane
Sydney | 23 July | Four Seasons Hotel
Canberra | 24 July | The Hyatt
Attend and discover:
- What happens after virtualisation
- The benefits automation drives
- When automated infrastructures will emerge
- What the roadmap to 2012 looks like
- How to deliver an automated architecture
- How to maximise your investment in virtualisation
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Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future. - +
Data Management Edition #9: Data centre makeover 24/04/2008 07:43:06
This week CW Live looks at the death of the old style data centre which is undergoing its first makeover in more than 30 years.
Ballarat Grammar Improves Student Access to Computer Based Learning with HP ProCurve 2008-07-04 16:49:00+10
Media release: 40 Per Cent of Australian Businesses Do Not Validate Their Data 2008-07-04 10:29:00+10
Kaseya helps turbo charge BlueFire’s service delivery model 2008-07-03 17:23:00+10
Computershare Selects Symantec for Data Loss Prevention Globally 2008-07-03 14:52:00+10
DST International moves to new Shanghai office 2008-07-03 13:21:00+10
Optimising Application Quality for ActivIdentity
To maximise quality and drive the business value of its solutions, ActivIdentity enhanced quality processes and automated software testing in its Canberra Development Centre. Read on to discover the successes and challenges of this project.








