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The Truth About On-Demand CRM 08/03/2006 11:30:45
Despite the hype, the truth is that hosted solutions aren't going to take over the CRM world anytime soon.Hosted, on-demand CRM is sometimes cheaper and easier to roll out than the software that lives on your own machines. But if you think on-demand means that all you have to do is flip a switch, you're dead wrong. - +
It Is the Business, Stupid 10/12/2006 13:59:51
When projects go pear-shaped it's usually because there's too much focus on technology, and not enough on business outcomes and associated changeIn a 2005 article"Why Software Projects Fail", Cutter Consortium Fellow Robert Charette narrates an infamous anecdote about a disappearing warehouse. - +
All That Data 05/09/2006 09:00:00
In the late 90s, enterprise software vendors like Oracle, PeopleSoft and Siebel sold the single-customer view as CRM's holy grail. But implementation flameouts and legacy integration nightmares soured many CIOs on these expensive enterprise-wide roll-outs.Smart CIOs are experimenting with new Web-based technologies to integrate their customer data applications without having to rip out their legacy systems. But before they plunge into the implementation, they need to craft a data management strategy - +
Getting Clueful: Five Things CIOs Should Know About Software Requirements 03/04/2007 12:37:05
Software requirements documentation was supposed to itemize everything that the application required. But the project was late, the users were unhappy, and the budget spun out of control. Why? Just ask the developersSome days, you wish you had telepathy. You just know that your development staff is holding back in some way, but you don't know how to get them to communicate. Is the project in trouble, but they're afraid to tell you? - +
10 of the Best for Security 08/03/2006 16:14:49
As enterprises continue to automate processes and extend beyond traditional boundaries, they need to ensure that a strong security awareness program is in place.The typical computer network isn't like a house with windows, doors and locks. It's more like a gauze tent encircled by a band of drunk teenagers with lit matches".
Confusion among end-users and the channel about the differences of Web application firewalls (WAF) has opened up an untapped sector in the security market for integrators, according to Check Point country manager, Scott McKinnel.
It has led to a 20-page evaluation criteria being published to educate the market and end-users on Web application firewalls.
Titled, the Web Application Firewall Evaluation Criteria and released by the Web Application Security Consortium, the document provides advice on making choices among the many devices that fall into the security connectivity sector. It can be viewed at http://www.webappsec.org/projects/wafec/.
McKinnel said a lack of education, resources and time were the major contributor for confusion and low demand in the market. However, he said it was an area that was being self regulated by organisations that required the technology.
"People who have the requirement and needs for WAF are usually pretty clued into the technology," McKinnel said.
WhiteGold Solutions managing director, Dominic Whitehand, attributed the confusion to end-users and the channel.
He said they were unsure which WAF to recommend because of the specificity and variety of solutions available.
"They say that when you only have a hammer then every problem looks like a nail," Whitehand said. "Well, the recent announcement of the Web Application Firewall Evaluation Criteria is really a consortium of hammer vendors aiming to educate the market on the finer points of nail insertion technology."
Both Whitehand and McKinnel recognised the need for integrated solutions that encompass more than just WAF technology.
"Web application firewalls are only one component but not the only component among the broader range of security connectivity safeguards available," said McKinnel
Whitehead said an appliance-based Web application firewall would be a waste of money and rack space for most users.
Within the channel, McKinnel said the WAF space was ideal for integrators to establish themselves.
"It doesn't go beyond a piece of technology so it's perfect for integrators," he said. "Within the security connectivity market there is a high need for it."
Computerworld Member Login
Beyond Virtualisation - The Roadmap to 2012
CIO Breakfast Briefing
8:30am - 10:30am
Brisbane | 22 July | Sofitel Brisbane
Sydney | 23 July | Four Seasons Hotel
Canberra | 24 July | The Hyatt
Attend and discover:
- What happens after virtualisation
- The benefits automation drives
- When automated infrastructures will emerge
- What the roadmap to 2012 looks like
- How to deliver an automated architecture
- How to maximise your investment in virtualisation
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Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future. - +
Data Management Edition #9: Data centre makeover 24/04/2008 07:43:06
This week CW Live looks at the death of the old style data centre which is undergoing its first makeover in more than 30 years.
Satyam’s Q1 revenue up by 43% and Net Profit by 45% YoY; revises revenue and EPS guidance upwards for FY09 2008-07-18 16:58:00+10
Informatica Reports Record Second Quarter Results 2008-07-18 13:01:00+10
Tumbleweed Releases MailGate 3.6 2008-07-18 10:01:00+10
Convergys to Acquire Intervoice, Enhancing Leadership in Relationship Management 2008-07-17 14:41:00+10
Borland Management Solutions Put the "M" in Application Lifecycle Management 2008-07-17 13:43:00+10
SOA Governance: Rule your SOA
SOA Governance is no side issue, but rather the key factor to overall SOA and business success! Effective SOA Governance supports your IT organization, aligns business and IT, and provides the foundation for compliance management.










