Tuesday | 9 September, 2008
Computerworld
Cisco intros appliance for unifying mobile app management
Vendor says Mobility Services Engine can support devices on wired, wireless networks
Matt Hamblen 29/05/2008 08:15:27

Computerworld Buyer's Guide - Vendors Matched to this Article
Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.

Newsletter Subscription

Sign up for our Computerworld newsletters!
Computerworld's twice-daily news service keeps you in touch with the latest, most important headlines from Australia and around the world.
Keep up with the latest virtualisation technologies, products, news and features.
RSS Feeds

Cisco Systems Wednesday announced a networking appliance designed to support mobile applications being deployed by companies over both wired and wireless networks.

The new device, called the Cisco 3300 Series Mobility Services Engine (MSE), starts at US$19,995 and is scheduled to ship in June. It offers an open API that can be used to consolidate the management of mobile data and voice services running across a variety of network types, according to Ben Gibson, senior director of mobility solutions at Cisco.

Cisco said that business partners such as IBM, Hewlett-Packard, Nokia and Oracle have integrated or plan to integrate applications with the MSE appliance. Other vendors that have signed on to support the device include AeroScout, Agito Networks and Airetrak, Cisco announced.

Craig Mathias, an analyst at The Farpoint Group, said that the MSE is an important offering for Cisco as the company moves beyond its base as a networking equipment vendor and seeks to provide users with applications and middleware running on its gear. "They are moving middleware into a piece of hardware and providing a uniform way to access that," Mathias said.

The MSE approach appears to be unique among networking vendors, Mathias and other analysts said. But to receive the promised benefits, customers still have to run their applications in Cisco-based installations. The appliance "will sell well to Cisco customers," said Gartner analyst Ken Dulaney. "But this is a closed system, which helps only if you are very committed to Cisco."

One of the biggest immediate potential benefits will be for customers seeking to enable their end users to make voice calls over Wi-Fi networks and then roam on to cellular networks without losing their calls, a capability that can improve the user experience while greatly lowering calling costs. Similar fixed-mobile convergence (FMC) features are already offered by some other vendors, such as Siemens AG and Motorola -- the latter in partnership with Avaya. But those companies use entirely different underlying architectures, and they "don't have the strong networking security control that Cisco has" nor the enormous user base, Dulaney noted.

Michele Pelino, an analyst at Forrester Research, said that FMC is considered a critical priority by more than half of the large businesses that responded to a recent Forrester survey.

FMC and location-based applications, which also can be supported by Cisco's new appliance, stand to benefit users in particular market segments, such as health care providers that might use the MSE device to help find medical equipment with attached RFID tags. For example, Gibson said that the MSE and related systems management tools from Cisco will be able to forward location information to a server so that medical personnel could find even a missing wheelchair in a cavernous hospital.

According to Gibson, the MSE is the cornerstone of a new mobile networking architecture called Cisco Motion that is designed to enable companies to unify their networks, manage client devices such as handhelds and phones, and facilitate collaboration and software development both internally and with outside business partners.

For example, the MSE will offer context-aware software for tracking items via Wi-Fi and other wireless networks, with each appliance being able to track up to 20,000 network endpoints, Gibson said.

Cisco said the new mobile roaming capability for handing off calls between Wi-Fi and cellular networks will be integrated with "numerous" offerings from telecommunications service providers, third-party vendors and mobile device makers. That includes Nokia, which said as part of Cisco's announcement that it plans to provide automatic handoff support to users of its Intellisync Call Connect software at Cisco itself as well as other customers.

In addition, the MSE will work with a new wireless intrusion-prevention system being offered by Cisco and with a Secure Client Manager tool that the vendor said can be used to centralize security and provision management procedures for various mobile devices.

Computerworld Buyer's Guide - Vendors Matched to this Article
Market Place

Computerworld Member Login


 

Prioritizing Services with IT Service Management (ITSM)

Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)

To be repeated on:

Thursday 4th, September 2008
11:00am EST (Sydney Australia)

Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.

Attend and discover:

  • How to deliver value to your business through ITSM
  • Best practice ITSM implementation
  • Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
  • If service-oriented ITSM is best for your business
Whitepaper

The Next CIO is You

The revolution is underway. Market dynamics are fanning the flame of change and innovation. Business is ultimately only as good as its IT organization. And an IT organization is only as good as its CIO. Read on to discover the revolution changing the role of the CIO. Are you on board?

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links