- +
Strategies for Dealing With IT Complexity 24/12/2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
What Price Innovation? 05/11/2007 13:44:31
CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening? - +
Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Zones provide focussed content from Computerworld and leading technology partners.Newsletter Subscription
Taking a shot at SAP and the recent launch of its hosted CRM offering, Salesforce.com Asia Pacific president and CEO, Steve Russell, said its new, on-demand rival is about seven years behind the game.
While claiming SAP and Microsoft are straining to understand the on-demand business model, Russell conceded they are "slowly waking up to the concept".
He was speaking at the launch in Sydney yesterday of AppExchange platform directory, which is a network of hosted applications, services and development efforts that allow customers to run their entire business on-demand.
The release extends Salesforce.com offerings to new areas such as finance, electronic signatures, document management, credit and collections, mobile workforce management and HR.
"I'm pretty certain right now we have a five-six-seven-year head start in building CRM on demand; we grew up on the Internet, we invented killer apps on the Internet, but we have noticed recently that Microsoft now 'gets' on-demand and CRM and just a couple of weeks ago SAP got it," Russell said.
"SAP recently released a press release stating it is not entering the SME business space, which was really a defensive move by SAP to protect its installed ERP customers and offer them some sort of on-demand CRM, so we [Salesforce.com] are very excited that the rest of the enterprise-type grandfather customers, Oracle, SAP, Microsoft are now understanding that the future is on-demand.
"Microsoft recently said in an internal memo it was concerned [about] companies like Skype, Google, E-bay and Salesforce.com, but Salesforce.com is not competing with Microsoft or SAP. SAP is dipping its toes in on-demand, but with Microsoft how can you go to a live, on-demand world?"
Analyst firm IDC says 80 percent of the Fortune 2000 will be looking to the Internet for business applications within the next two years.
SAP launched the initial piece of its first, hosted CRM service earlier this month with software running on IBM servers and the DB2 database.
The hosted service has out-of-the-box integration with SAP's back-end ERP applications.
Responding to the claims, SAP Australia CRM business development manager John Goldrick said the company isn't interested in being first to market, the focus is on meeting customer requirements.
"SAP entered the on-premises CRM market well after established competitors and today we have 46 percent market share in this segment of the market," he said.
Microsoft was unable to respond by deadline.
Computerworld Member Login
Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
- +
Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Polaris Installs Massive Generators 2008-10-15 11:30:00+10
Netapp first to announce support for native FCoE storage 2008-10-15 10:02:00+10
Verizon Business Helps Companies Improve Performance of Key Applications, Enhance Bandwidth Usage 2008-10-15 10:00:00+10
m.Net Chosen to Build Fox Sports Mobile Site 2008-10-15 09:51:00+10
Carbonite Release 3.7 Features Enhancements Suggested by Carbonite User Base 2008-10-15 09:49:00+10
Delivering the Power of Choice with Microsoft Dynamics CRM
Join Ed Thompson, Research VP, featured analyst firm, Gartner, Inc., and Brad Wilson, General Manager CRM Microsoft Dynamics, for a new webcast, Delivering the Power of Choice with Microsoft Dynamics CRM, available now. Our panel will break down the best practices for getting the most out of CRM and you’ll learn key recommendations you can implement in your organization. Additionally, you’ll also hear Microsoft’s vision for CRM.
