Sydney, 8 October 2008 - Open Text™ Corporation (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Content Management (ECM), has announced that Gartner, Inc. (NYSE: IT), a leading technology research and advisory firm, has positioned Open Text in the Leaders Quadrant in the Magic* Quadrant for Enterprise Content Management, co-authored by Karen M. Shegda, et al., published September 23, 2008 The study reviewed trends in the ECM market and the software suites of 18 vendors.
Gartner's Magic Quadrants analyse vendors in a market segment, based on two sets of criteria: completeness of vision and ability to execute. Leaders have the highest combined scores in both areas. According to Gartner, “The ability to execute criterion measures how well a vendor sells and supports its ECM products and services on a global basis. In addition to rating product capabilities, we evaluated each vendor's viability, installed base, pricing, customer support and satisfaction, and product migrations from one major release to another.
“Completeness of vision focuses on potential. A vendor can succeed financially in the short term without it, but won't become a Leader without a clearly defined vision or strategic plan. A vendor with average vision will anticipate and respond to change by accurately perceiving market trends and exploiting technology. A vendor with superior vision can anticipate, direct and initiate market trends, particularly if it integrates its vision into a broad range of areas, and capitalises on product and service development.”
Open Text has extended its leadership in the ECM market over the last year, introducing new solutions for its ECM suite, including new Enterprise 2.0 tools, and expanding strategic relationships with SAP, Microsoft, Oracle and systems integrators such as Accenture. Open Text focuses on providing experienced people, the right strategic partnerships, and a broad solutions portfolio, backed by its focus on R&D. This combination delivers the best solutions to address customers’ ever-growing ECM challenges, whether it’s enabling enterprise collaboration, adopting Web 2.0 in the workplace, integrating ERP and ECM for improved back-office efficiencies, or effectively managing compliance and risk management initiatives.
“In today’s challenging global economy, organisations around the world are operating in an increasingly complex and competitive environment,” said Kirk Roberts, EVP and President, Integrated ECM Group at Open Text. “With our continued focus on our customers’ needs, we are committed to helping them find better ways to leverage ECM to reduce costs and improve their business. We value the recognition we’ve received in Gartner’s latest ECM Magic Quadrant, and believe it validates our strategy. Going forward, we will continue to focus on innovation, with a strong R&D investment, to further advance our position as the ECM industry’s leading independent software company.”
The report provides a detailed analysis of growth and trends in the ECM market. Gartner states, "Worldwide ECM software license and maintenance revenue represented a $2.9 billion market in 2007. Gartner predicts that total software revenue in the ECM market will grow at a compound annual rate of 12.2 percent through 2012.”
Gartner evaluated vendors on a range of variables, including customer experience, overall viability, product offering, and business model, among other criteria. This year, Gartner gave greater emphasis to demonstrated enterprise deployments, integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical-process and horizontal-solution focus.
For the full Magic Quadrant* for Enterprise Content Management, 2008 report, Gartner clients may go to: www.gartner.com
About Open Text
Open Text™ is the world's largest independent provider of Enterprise Content Management software. The company's solutions manage information for all types of business, compliance and industry requirements in the world's largest companies, government agencies and professional service firms. Open Text supports approximately 46,000 customers and millions of users in 114 countries and 12 languages. For more information about Open Text, visit www.opentext.com.
*The Magic Quadrant is copyrighted 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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