Saturday | 6 September, 2008
Computerworld
Meet your future employee
"Most people assume that IT [people are] stuck in front of a computer the entire time, coding away. They don't understand that that's only one small component to our tool set -- our role is so much broader than that."
Beth Stackpole 24/10/2007 12:53:04

Computerworld Buyer's Guide - Vendors Matched to this Article
Related Features
  • +

    Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15

    Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
    Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
  • +

    How to Get Real About Strategic Planning 04/02/2008 12:50:59

    Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?
    Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such
  • +

    Toxic Mix or Bit of a Mixed Blessing? 31/12/2007 10:36:30

    “Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . ” The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare’s Macbeth, but even so it makes “for a charm of powerful trouble”
    "Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . " The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare's Macbeth, but even so it makes "for a charm of powerful trouble"
  • +

    9 Paths to Higher Performance 10/12/2007 14:09:23

    When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business results
    Like high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all
  • +

    What Price Innovation? 05/11/2007 13:44:31

    CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?
    CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening?
Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.

Newsletter Subscription

Sign up for our Computerworld newsletters!
Computerworld's twice-daily news service keeps you in touch with the latest, most important headlines from Australia and around the world.
Keep up with the latest virtualisation technologies, products, news and features.
RSS Feeds

Whatever you do, please don't call Stephanie Lee a geek. Sure, she's majoring in information technology and marketing at Marquette University in Milwaukee, where she's a senior.

But she doesn't write code, she isn't gadget-crazed or Internet-obsessed, and she positively isn't interested in a career as a programmer or tech support jockey.

What Lee is interested in is strategy. During a high school summer internship, she was charged with finding a way for a manufacturing company to more efficiently track packages overseas. Lee combed the Web for research. She chatted up employees to understand the process and the pain points. She even came up with an ROI strategy that convinced upper management to adopt her technology choice to fix their problem.

The experience ignited a passion in Lee to pursue a career in IT. "I've known ever since I was 17 that IT is for me," says Lee. "Most people assume that IT [people are] stuck in front of a computer the entire time, coding away. They don't understand that that's only one small component to our tool set -- our role is so much broader than that."

Dream employee? Absolutely. Does that mean hiring managers can expect Lee's contemporaries to enter the workforce equipped with a similar grasp of the big-picture concepts of a career in IT?

Well, no, say IT executives, human resource professionals and computer science professors.

Members of Generation Y -- roughly, the group born between the early 1980s and the late 1990s -- are arriving on the job market armed with up-to-the-minute technology skills, but they're lacking in other areas, such as business communication skills, employers say. Moreover, many are wary of IT as a viable career choice.

Tech lifestyle or tech career?

Certainly, when it comes to considering a career in technology, Generation Y is more jaded than generations past. The number of freshmen pursuing a computer science track has fallen by 70 percent since 2000, according to the Computing Research Association. The reasons are myriad.

Would-be technologists are turned off by the tech crash of the early '00s, the shift of jobs overseas to outsourcing providers, and an overall perception of IT as a go-nowhere, nuts-and-bolts profession, observers say.

And the up-and-coming generation puts a premium on work/life balance, having seen firsthand the toll working around-the-clock took on its parents. As a result, they tend to shy away from jobs that demand the 40-hour-plus workweeks typical of IT.

This is the group that simultaneously IMs, blogs, surfs the Web and downloads podcasts. In the end, ironically, it might be this extreme comfort with technology that most deters these young people from pursuing IT as a favorable, even desirable, career.

"To another generation, IT was cool because no one else knew much about it," notes Kate Kaiser, associate professor of IT (and one of Lee's instructors) at Marquette. "This generation is so familiar with technology, they see it as an expected part of life" -- and therefore not worthy of consideration as a full-time career.

When she's not teaching, Kaiser is an academic liaison with and charter member of the Society for Information Management (SIM). One of her responsibilities there is to work with other universities, technology companies and IT professionals to try to alter the perceptions today's youth have of technology careers.

Another of Kaiser's responsibilities is to work with other SIM members and peer professors to modify the IT curriculum nationwide. The goal is to reflect the need for up-and-comers to have stronger business, communication and project management skills -- all areas where this latest generation comes up short. "People in IT today have to be more well rounded -- they can't just have technical expertise," Kaiser says.

Computerworld Buyer's Guide - Vendors Matched to this Article
Market Place

Computerworld Member Login


 

Prioritizing Services with IT Service Management (ITSM)

Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)

To be repeated on:

Thursday 4th, September 2008
11:00am EST (Sydney Australia)

Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.

Attend and discover:

  • How to deliver value to your business through ITSM
  • Best practice ITSM implementation
  • Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
  • If service-oriented ITSM is best for your business
Whitepaper

Network Aware Service Management

Today's complex, distributed and virtualised IT environments are almost impossible to manage. Learn how to obtain end-to-end visibility, as well as automated root cause analysis from within Microsoft's System Centre Operations Manager 2007, creating a unique solution that addresses the need for network-aware, end-to-end service management.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links