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Process Trip 04/02/2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
How to Get Real About Strategic Planning 04/02/2008 12:50:59
Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such - +
Hiring Manager: Emphasize Integrity, Attitude 14/12/2007 11:18:07
William Howell shares his hiring mistakes and his secrets for selecting the best job candidates, finding objective references and using LinkedIn as a recruiting tool.William Howell shares his hiring mistakes and his secrets for selecting the best job candidates, finding objective references and using LinkedIn as a recruiting tool. - +
Strategies for Dealing With IT Complexity 24/12/2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Did you GET the memo? Getting you from Web 1.0 to Web 2.0 Security
Radicati Market Quadrant 2008 on Corporate Web Security
Why Security SaaS Makes Sense Today
Solve Exchange Storage Problems Once and For All: A New Approach without Stubs or Links
How to Beef Up Your Sales Pipeline
Wireless LANs: Is my enterprise at risk?
Dude! You Say I Need an Application-Layer Firewall?!
Market Trends: Multienterprise/B2B Infrastructure Market | Worldwide | 2008
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Two years ago, I wrote a column, " Katrina's total system disruption," that highlighted the complete anarchy in the wake of that storm and argued for smarter predictive modeling to better understand not just the likelihood of extreme environmental events but also the human response to those events. The issue at the time, you may recall, was that a couple hundred thousand people failed to safely evacuate New Orleans, with disastrous consequences.
Today I sit watching as a million-plus people stream out of San Diego County, fleeing a totally foreseeable chain of extreme firestorms, fueled by the annual Santa Ana winds plus abnormally high temperatures.
What's changed in the intervening two years? Most people in San Diego have cars, which will help avoid a Katrina-like human disaster. And we can watch the destruction in real time on YouTube and Google Maps. But were we any more prepared than for Katrina? Had anybody modeled the potential for extreme firestorms in Southern California? And if they did, did anybody pay attention?
Did insurers adjust their rates to dissuade people from building in the highest-risk areas? Did governments invest in the right infrastructure to mitigate the threat and damage?
Some organization did have plans in place, such as Pepperdine University's IT Department, which snapped into action to secure backup systems and tapes as the fires came within 100 feet of its datacenter.
But "every man for himself" planning and predictive modeling is not enough anymore. We need a nationwide early-warning data-modeling platform that can be shared by industry and leveraged by the private and public sectors, as well as the military.
Ironically, today's Wall Street Journal has an interview entitled "How Business Intelligence Has Come of Age," which notes that analytics has gotten pretty advanced in industries such as hospitality (pricing and customer loyalty), health care (predictive diagnoses), and financial services (except the subprime mess -- but ignore that for the moment).
Why can't we put some of this IT firepower to work to fortify us against major disruptive events that threaten and affect millions of people, not to mention the economy and national security? The Journal article had one hint: There must be a desire from the top, the CEO, to make it happen.
Several months ago, I sat with a group of CIOs who concluded that there was no way to possibly model or predict the many potential business disruptions facing businesses (pandemic, terrorism, climate, cyberthreats, financial turmoil, and so on). They therefore decided that building generic capabilities (such as responsiveness, communication, decision making) was the best protection.
OK, but I think we can do a lot better with the things we do know: that fire is a recurring threat in Southern California, and that if global temperatures are rising, fires could get uglier. We should put some shared resources against modeling out those scenarios.
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 2008-08-29 12:31:00+10
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 2008-08-29 12:00:00+10
Nortel and LG Electronics are First in World to Demonstrate Mobile LTE Handover 2008-08-29 11:30:00+10
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 2008-08-29 09:59:00+10
Sybase and Logica Partner To Mobilise The Supply Chain 2008-08-29 09:47:00+10
SOA and Agility
Organizations need agility to maintain strategic advantages in businesses operating on faster and faster time-scales. The difference between gaining and losing market share may very well depend on the ability of organizations to deploy updated or new applications before their competitors. Read on to discover how SOA-based application development can meet the promise of reduced application development and maintenance costs through service reuse.












