The prospect of Gartner inheriting a monopoly of the end-user analysis market in Australia after cannibalizing the Meta Group has taken a tumble. Ovum, the UK and Europe-based analysis and consultancy is ramping up its local activities to snatch market share.
Ovum, which recently scored significant client wins - including Centrelink and the South Australian government, now appears to be attracting significant attention from worried customers of Meta, many of which need at least two independent analyst opinions to get board sign-off for new projects.
Privately held by a mix of partners and employees, Ovum is best known in the UK for strategic analysis services to public sector and telecommunications clients.
While tight-lipped about customer specifics, Ovum Australia/New Zealand regional manager Carsten Boeckmann confirmed at least 10 federal agencies had now been signed.
"We have agreed not to use the names [as marketing]. We have to respect that," Boeckmann said, adding there was sensitivity in government about analyst consolidation.
"What I can say is that we are going to be very aggressive in the government and telco space. With the enterprise it will be more opportunistic; it will be project by project. Most of our clients need more than one opinion to justify their decisions."
Boeckmann ruled out moves to provide analyst services in the IT vendor community in Australia, stressing Ovum will retain its current, user-centric focus as part of plans to expand.
"There will be no vendor white papers. The vendor just wants to see the good stuff, not the bad. This is not what we are about. Our staff have signed charters of independence," Boeckmann said.
Asked if Ovum would employ Meta walk-outs, Boeckmann declined to comment other than saying Ovum would look at "such opportunities" as they arise, adding the firm plans to increase headcount.
Ovum's move comes at exactly the same time as Gartner starts shedding staff and absorbing Meta contracts with clients.
While neither analyst will comment publicly on negotiations over concurrent customer accounts, a predictable sticking point is the paying for dual accounts.
Two concurrent Gartner and Meta clients, who declined to be named for legal reasons, said they are seeking legal advice over Gartner's position where
"Your Meta Group contract will remain in effect until your renewal date".
One client labelled the offer as "cheeky rubbish" which made him "pay for the same bit of paper from the same people twice".
The other client told Computerworld the merger constituted "an absolute deal-breaker" for her because, "the only positive we saw was being able to consolidate our accounts".
Meanwhile, a number of Meta staff are understood to be seeking legal advice about both payout and retention terms Gartner is offering, particularly when it comes to the payment of bonuses.
- +
Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Strategies for Eliminating .PST Files
Security Inside Out
Taking On Demand CRM Integration to the Next Level
Know thy self: Reduce costs, secure data and ensure compliance with identity management
Discover the advantages of an open architecture multi-vendor network solution
Business Intelligence and Enterprise Performance Management: Trends for Emerging Businesses
Solve Exchange Mailbox Storage Issues Once and for All
Mimosa™ NearPoint™ for Microsoft® Exchange Server: Email Archiving 101
Zones provide focussed content from Computerworld and leading technology partners.Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
- +
Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Vignette Announces 2008 Excellence Awards 2008-11-21 10:50:00+11
PGP and Ponemon Institute Unveil Inaugural Australian Data Breach Study 2008 2008-11-20 17:34:00+11
Symantec Cloud Services Transform Data Centre Operations Through Proactive Management 2008-11-20 12:06:00+11
Verizon Business Offers Tips to Building a Successful Unified Communications and Collaboration Plan 2008-11-20 12:04:00+11
AARNet Brings 4K Digital Cinema to Australia: First 4K HD Video Signal delivered into Australia by AARNet 2008-11-20 12:02:00+11
Taking On Demand CRM Integration to the Next Level
Discover the current integration challenges facing businesses attempting to deploy on demand CRM systems. Learn how to create comprehensive integration of your data, user interface and business process levels and transform a portfolio of disparate applications into a unified, virtual application suite.









