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Whether fixed-mobile convergence is for you in the near-term depends in part on how you define it, but for most, there's no rush.
While a fair number of companies are testing FMC products, few are making large-scale purchases and many aren't expected to for several years at least. On top of that, mobile carriers generally are reluctant to do anything that drains revenue from cellular minutes, so don't look for them to push FMC down your throat.
To step back, it's hard to find agreement on what the term FMC even means, or on how it relates to the even more confusing term of "unified communications". Here, we're talking about FMC in two senses.
The first recognizes that many enterprise users have both a wireline desk phone and a wireless mobile phone, and makes the mobile phone, in effect, an extension of the corporate PBX. The second sense focuses on allowing calls to shift between enterprise wireless LANs and cellular networks: the mobile phone becomes useable reliably within the enterprise, adopts some PBX features, and offloads some mobile minutes to the WLAN.
The vendor white papers on why these are wonderful steps in the evolution of Mobile Man could fill the Library of Congress. One phone number! One voice mail system! Faster response time! Lower phone bills! Improved productivity! Yada yada yada.
And you will find plenty of IT professionals who believe passionately in FMC for precisely those reasons, especially as more phones become available with both cellular and Wi-Fi interfaces. "I don't see FMC yet in large enterprise deployments, but it's getting there," says David Bucciero, director of technical services at Dartmouth College. The college just launched a Wi-Fi/cellular test project.
"Users are saying 'here's my primary device: figure out how to make it work with everything else," says Jack Gold, principal at J. Gold Associates, a research and consulting firm. But these users tend to be highly mobile workers for whom frequent contact with customers or managers almost defines their job.
"Making your mobile phone an extension of the PBX is easy to do," says Craig Mathias, principal for Farpoint Group, a mobile consulting firm. "And it makes an awful lot of sense. For one thing, it gives [mobile phone users] access to the enterprise dialing directory."
Research in Motion has started doing just that, leveraging its acquisition of Ascendent Systems' server application to link the BlackBerry Enterprise Server and BlackBerry smartphones with corporate PBXs. Users get one number that rings simultaneously on their desk phone, a business line at home, or on their BlackBerry. It's done without any other infrastructure changes.
Wi-Fi/cellular convergence, to let your mobile phone call over a WLAN or cellular network, is more complicated: you need a phone that has both cellular and Wi-Fi radios, and a WLAN optimized for voice traffic, not data traffic. A number of vendors, including Agito, DiVitas and Siemens, are offering behind-the-firewall appliances coupled with a smartphone client that enables a seamless handoff between the networks as needed.
There are early adopters of these products, as well as carrier-based alternatives, such as one from T-Mobile, using the Unlicensed Mobile Access (UMA) standard from the Third Generation Partnership Project. UMA shifts the control functions from an enterprise appliance to a controller in the carrier's network.
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Prioritizing Services with IT Service Management (ITSM)
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 2008-09-05 11:05:00+10
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Realizing the Value of Unified Communications
Discover how the integration of disparate technologies in your company can lead to greater user productivity, improved management, lower costs, higher efficiency, and easier risk mitigation.









