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Process Trip 04/02/2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
9 Paths to Higher Performance 10/12/2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all - +
Doing Your Sums on . . . Build, Buy or Rent 05/11/2007 13:32:30
You’re trying to build a world-class IT team, but everyone’s going after the same talent pool. What mix works best? Should you grow your own, draft your players or barter your way to the line-up you want to field?CIOs should never forget that while new technologies have a maturity cycle, the maturity cycle for human beings in IT is even longer - +
How to Get Real About Strategic Planning 04/02/2008 12:50:59
Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such - +
Strategies for Dealing With IT Complexity 24/12/2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Dude! You Say I Need an Application-Layer Firewall?!
Understanding Email Marketing: A Guide for SMBs
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Deakin University is expanding its business intelligience capabilities to include reporting, analysis, scorecarding, dashboards and business event management on a single architecture.
One of Australia's largest universities, Deakin has upgraded to Cognos 8 to keep executive management and government up to date on student enrolment information.
The university first implemented Cognos in 2004 and is upgrading to Cognos 8 for increased flexibility in filtering and building ad hoc reports to support decisions across the entire university.
For example, a faculty can now look at data on student load and slice the data in any dimension to focus on specific student characteristics.
The organisation also wanted the flexibility to roll out analysis, metrics, and event management capabilities to support changing business needs in the future within Cognos 8 BI's single product and architecture.
Deakin plans to expand Cognos 8 BI to report HR and financial information from several transactional data systems which reside outside the data warehouse, such as Alesco.
Michael Gibson, data warehouse manager, planning unit at Deakin, said there is a lot of time-consuming and manual processes currently involved with getting data out of the transaction systems.
"The upgrade will greatly simplify these processes and enable executive management, in particular, to access data they didn't have before in a timely fashion," Gibson said.
"In addition, we can make better management decisions by accessing information related to university-wide planning, infrastructure, staffing, and marketing, while meeting strict government compliance regulations."
The director of education and government solutions at Cognos, Terence Atkinson, said over 1000 education institutions worldwide use Cognos including the University of Wollongong, the University of Toronto in Canada, the George Washington University in the US and the University of Ulster in Ireland.
The BI market in the Asia Pacific region is growing faster than the global average, according to a Gartner study.
The BI software market in the region is forecasted to grow at a compounded annual growth rate of 13 percent -- faster than the global rate of 7.3 percent. The same study cites that chief information officer (CIO) respondents ranked BI as the number one technology priority for 2006.
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
From Indian roadside selling candles to three Australian Business Awards: OCA Group divisions triumph 2008-09-08 16:46:00+10
New 'Live Update' Software Feature from KWorld 2008-09-08 14:12:00+10
NetSuite First with Native Support for Google Chrome 2008-09-08 11:07:00+10
Frost & Sullivan: Soaring Demand For Hosted Web Conferencing Services 2008-09-08 08:44:00+10
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 2008-09-05 11:05:00+10
Mimosa™ NearPoint™ for Microsoft® Exchange Server: Email Archiving 101
Email archiving is emerging as a critical new application for managing email. Learn how to reduce and manage online and offline email storage, add powerful tools for legal discovery and compliance and extend native exchange recovery capability by reading on.
