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Process Trip 04/02/2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
How to Get Real About Strategic Planning 04/02/2008 12:50:59
Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such - +
Toxic Mix or Bit of a Mixed Blessing? 31/12/2007 10:36:30
“Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . ” The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare’s Macbeth, but even so it makes “for a charm of powerful trouble”"Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . " The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare's Macbeth, but even so it makes "for a charm of powerful trouble" - +
Strategies for Dealing With IT Complexity 24/12/2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Enterprise Wireless WLAN Security
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Market Trends: Multienterprise/B2B Infrastructure Market | Worldwide | 2008
Web Security SaaS: The Next Generation of Web Security
Wireless LANs: Is my enterprise at risk?
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Red Hat is one of the largest publicly held open source software companies in the world. Since it went public in 1999 and eventually came to offer the world its well-known Red Hat Linux operating system, the firm has performed well. It has come along way from the firm that Bob Young and Marc Ewing founded in 1995.
Red Hat has a culture of its own. We asked Lisa Alexander, Red Hat's vice president of human capital, about a company she describes as "strengthening the social fabric in the community by continuously democratizing content technology."
Can you give us an idea of the trend for open source workers in today's economy?
Obviously, our organization is worldwide right now. We draw from the best talents across the world. I have to say that of all the areas and different groups that we recruit for, I think our engineering organization is probably the easiest sell for Red Hat. It is a place where, because of our reputation as producing the highest probably open source software, we find the most candidates that are excited about joining Red Hat.
By being one of the lead members of the open source community, we really had a robust and growing community of developers that we can draw from all the time. There is obviously an opportunity for us to submit the qualifications of these individuals [to customers]. They were all contributing prior to joining Red Hat.
Speaking of talent and finding top talent, not everybody has such an easy time doing that. Could you tell us about what are some of your biggest challenges in staffing?
Well, we are a worldwide company. I think we have 30 offices at this point. I think the offices are across the globe in probably 25 to 30 countries. Some offices are in the process of being created. Some legal entities are in the process of being created right now.
So, the big challenge is the growth. We have the ability to attract talent across the world, and we do not always require folks to move into our existing offices. We are very flexible about the talent that we select. I think the biggest challenge is to grow in a way that preserves our culture.
Since I have been in this role, I think we have 700 associates join Red Hat, and we have over 3,000 employees at this point. We started out as a smaller company and we have a very close-knit, open and collaborative culture. We are trying to continue to maintain most of the positive aspects of our culture while growing at a rapid pace across the globe. It is such a huge challenge for us.
Often, many different companies, and particularly companies who are innovative in some aspect of the information technology industry -- be they network companies or software developers -- have different programs that might be considered "cool," things like One Laptop Per Child. Do you believe in this sort of program, and do you think such an environment has an impact on the people who work for you?
I do. I think that having these involvements in these types of projects is a great morale boost for all of us. We all can rally around and understand how to be a major player in a project like that. It actually speaks through our mission statement. It is actually a demonstration of what we are trying to do to change the world, so people can get their arms around that and understand what that mission means.
We have a vision statement of what it is to change the world with open source technology. We are a part of that, and we hear about it. We chat about it. We text about it. We hear about it on our internal show, which is our own video production.
So, it is definitely something that we rally around, because you can really get your arms around it. I am in HR, but I really feel like we are contributing to something that is important for us, and to the world, about how technology will change the lives of millions of children. So, it is a mission that we feel strongly about and I think it does not really matter what department you are in.
Everybody in the Linux scene assumes that when one vendor competes on the basis of legal fear, uncertainty and doubt, programmers are more likely to work for other vendors -- since Red Hat has been fairly clean FUD-wise, is this helping to attract talent?
I think that focusing on FUD is not something that resonates the core values in a lot of the open source software community. I think that [ Linux columnist] Jeremy Allison said that his contributions would not support FUD efforts. So, I think our efforts and our mission are not attracting FUD. This helps to attract developers to us. Our developers want to contribute to our work and to keep their eye on open source, as opposed to participating in these FUD campaigns. I think that that is the thing that our CEO always says: "keep your eye on the customer."
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 2008-09-05 11:05:00+10
F-Secure delivers fastest protection in the online world 2008-09-04 16:50:00+10
NETGEAR expands ProSafe team as business-class products take off in SME market 2008-09-04 16:27:00+10
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 2008-09-04 16:00:00+10
Adaptec Intelligent Power Management Reduces Storage Power Consumption Up to 70 Percent 2008-09-04 11:28:00+10
Wireless LANs: Is my enterprise at risk?
Achieve an overall understanding of the risks associated with wireless LANs. Discover their inherent properties, as well as what makes them different from wired networks. Read on to uncover a list of recently published articles on real-life breaches and incidents illustrating the need for proactive measures to mitigate wireless security risks.









