When the security benefit group's IT department hit the streets in 2004 to try selling a homegrown service to external customers, there was skepticism in the ranks. "I can't say anybody believed we would actually make a sale," CTO Brent Littleton says.
After developing a state-of-the-art contracts processing platform for internal use, Littleton and CIO Dave Keith had decided to see if they could sell extra capacity externally, potentially opening a lucrative new revenue stream for the company. But when word came that the first sale had been made, Littleton recalls: "It sent the IT department into shock."
Two years later, the venture has become a full-blown technology services unit called se², with CIO Keith as president. The fast-growing division boasts several large Wall Street clients, including one that does more business with se² than with parent company Security Benefit. "There's a renewed energy here," Keith says. "The IT department is standing tall."
Around the globe, there's a new entrepreneurial spirit percolating in IT. Perhaps more a re-awakening -- recall that the first high-profile money-making venture to emerge from an IT shop, the Sabre reservation system, was born decades ago.
The stars may be uniquely aligned today, however, for a resurgence of money-making ventures developed in IT. More products and services than ever have software at their core, playing to IT's strengths. IT has grown closer to the business, affording a better view of market opportunities. Commodity projects are getting outsourced, freeing up development resources. And finally, entrepreneurship has become cool again, if not obligatory, for IT.
"There's a lot more pull for innovation now," says Forrester principal analyst Alex Cullen. "CIOs are getting dinged in their performance reviews for not being innovative enough. IT is saying we have to do more to help the business grow."
Although most IT shops deliver innovations that support their company's current products, Cullen notes, far fewer develop offerings that can be translated into new, monetizable revenue streams. Yet examples are cropping up everywhere, from Boeing to MasterCard to Harris Corp. The models vary, but it's clear that more and more innovations born in IT are coming to market and generating new revenue.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. The state of Middleware
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Email Archiving 101—Customer Case Study
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Computerworld Live Podcast #98: The Future of Datacentre IP 18/12/2008 10:33:00
CW Live speaks withLin Nease, Director of Emerging Business for HP ProCurve, to discuss the future of networks, including the effect of IP-based storage on datacentres, new capacity requirements generated by the use of 10Gb Ethernet, and how an efficient network design can slash energy and cooling costs, and help enterprises build a "green" image. - +
Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport.
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Email Archiving Implementation: Five Costly Mistakes to Avoid
Email Archiving is essential for managing email data, but is potentially expensive to implement. Read on to discover the five key areas where email archiving costs can be contained, including data capture methods and default configuration methods.





