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The Truth About On-Demand CRM 08/03/2006 11:30:45
Despite the hype, the truth is that hosted solutions aren't going to take over the CRM world anytime soon.Hosted, on-demand CRM is sometimes cheaper and easier to roll out than the software that lives on your own machines. But if you think on-demand means that all you have to do is flip a switch, you're dead wrong. - +
It Is the Business, Stupid 10/12/2006 13:59:51
When projects go pear-shaped it's usually because there's too much focus on technology, and not enough on business outcomes and associated changeIn a 2005 article"Why Software Projects Fail", Cutter Consortium Fellow Robert Charette narrates an infamous anecdote about a disappearing warehouse. - +
SOA: Here Be Dragons 06/11/2006 11:04:24
With the SOA potentially creating reusable software code that must be accessed dynamically by composite applications, both inside and outside the firewall, the traditional roles and responsibilities of IT have been forever changed.It's the hot technology for most large companies, but business, technical and cultural issues must be addressed for a successful SOA implementation. - +
Facing the Heat 06/08/2007 13:26:55
Chances are that a good portion of an organization’s environmental footprint, however small it may be, comes from ITAs a matter of personal belief, any CIO is free to count themselves among the tiny and diminishing band of troglodytes that would continue to deny the reality of human-induced climate change until the polar ice caps disappeared and the landscape was reduced to dust. - +
Survival of the Fittest 04/08/2006 14:31:27
The very Internet-enabled client/service architecture that has made it what it is over the past decade is today its worst enemy. Its inflexibility is actively frustrating the inter-enterprise business practices that should assure an organization's global competitiveness.Author, investor and industry analyst Geoffrey Moore says organizations need to fight off inertia and continually reinvent themselves to keep from being marginalized. And he says IT can play a vital role in the success of any business by helping the company re-establish differentiation
Read up on the latest ideas and technologies from companies that sell hardware, software and services. The Case for an Untethered Enterprise
From Business Needs to Business Mashups in 3 simple steps
Network Aware Service Management
A Report Card On Ubiquitous Mobility
Aligning IT and the Business with Demand Management
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The company responsible for those cool satellite images accessed by millions of Google Earth users said this week that it has almost completed an enormous upgrade to its internal IT infrastructure to increase production and support the launch of two more imagery satellites over the next two years.
DigitalGlobe said that at the center of its IT upgrade is its storage, which so far includes more than 200TB of high-end and midrange storage capacity from Hitachi Data Systems and new data management software from Advanced Digital Information.
The upgrades have quadrupled productivity, according to Luc Trudel, director of IT operations at DigitalGlobe.
The company also rolled out Gigabit Ethernet ports throughout its LAN and plans to install 10Gbit/sec. Ethernet connectivity later this year in other parts of its infrastructure.
"Once our second satellite is launched, data volume will increase fivefold, and the eventual launch of a third satellite will further increase data volume," Trudel said.
Trudel said he did not calculate an ROI on the project. However, he added, the new infrastructure means his group can process satellite images in about one-third to one-fourth the time it previously took -- reducing it from 12 hours to three.
One notable improvement has been in the overall manageability of the storage infrastructure resulting from a new file-sharing system from ADIC in Redmond, Wash., Trudel said. Not only does it require less time and effort on the part of the storage administrators, but "we're able to rapidly repurpose and/or expand storage to meet shifting production needs," Trudel said.
DigitalGlobe processes 105 satellite image strips per day. Each strip consists of multiple 10-square-mile images of the Earth. That number will expand to more than 400 strips per day when the company launches a second imagery satellite later this year.
The company plans to launch the second imagery satellite later this year and the third in 2008.
Core to DigitalGlobe's upgrade was its storage infrastructure, which was needed because the company doubled its data from 2004 to 2005.
Prior to moving to a storage-area network (SAN) architecture last year, DigitalGlobe said it used an inefficient direct-attached storage model, copying data from server to server along the production line, beginning with the raw imagery received from the satellite through to the finished products that are ready for electronic delivery.
"This process was slow and subject to processing-line failures arising from the lower reliability of that category of storage," Trudel said.
Trudel said key to increased productivity was a file collaboration tool from ADIC called StorNext, which runs on its satellite image processing servers using the SAN for back-end storage. StorNext used the multiple applications and operating systems within DigitalGlobe to share a common pool of digital assets, and it increased performance in handling large files and data sets, Trudel said.
DigitalGlobe has 20 applications reading from and writing to the StorNext file systems in the production line, which is for the most part a "lights out" operation.
"We are contemplating using StorNext as an [information life-cycle management] tool, but there aren't any definitive plans for its deployment at this time; presently we use an application called the Storage Manager that was developed in-house several years ago, before viable commercial products were available," Trudel said.
DigitalGlobe has also added numerous servers over the past year, ranging from 40 small-to-midlevel enterprise servers from Sun Microsystems (V210 through V1280) to several high-end servers, including a Sun Fire 6800, a Sun Fire 12000, three Sun Fire 15000s and five Origin 3000 supercomputers from Silicon Graphics.
But Trudel said the main challenge in the upgrade was understanding how best to configure the entire storage stack, from the physical layer -- the HDS arrays and the Cisco 9506 Fibre Channel switches -- through to the logical layer that includes the StorNext file system.
"There were multiple challenges, but by far the greatest was the redesign of the storage infrastructure," Trudel said. "We had to migrate from a piecemeal set of file-handling processes to a single, coherent file-management solution. The infrastructure itself was not overly complex, but getting all the applications working to one approach took a lot of planning and execution effort."
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Beyond Virtualisation - The Roadmap to 2012
CIO Breakfast Briefing
8:30am - 10:30am
Brisbane | 22 July | Sofitel Brisbane
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Canberra | 24 July | The Hyatt
Attend and discover:
- What happens after virtualisation
- The benefits automation drives
- When automated infrastructures will emerge
- What the roadmap to 2012 looks like
- How to deliver an automated architecture
- How to maximise your investment in virtualisation
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Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future. - +
Data Management Edition #9: Data centre makeover 24/04/2008 07:43:06
This week CW Live looks at the death of the old style data centre which is undergoing its first makeover in more than 30 years.
Satyam’s Q1 revenue up by 43% and Net Profit by 45% YoY; revises revenue and EPS guidance upwards for FY09 2008-07-18 16:58:00+10
Informatica Reports Record Second Quarter Results 2008-07-18 13:01:00+10
Tumbleweed Releases MailGate 3.6 2008-07-18 10:01:00+10
Convergys to Acquire Intervoice, Enhancing Leadership in Relationship Management 2008-07-17 14:41:00+10
Borland Management Solutions Put the "M" in Application Lifecycle Management 2008-07-17 13:43:00+10
Unified Communications: Justifications and Predictions
Building a business case for Unified Communications is currently more of an art than a science. However, the difficulty of building a business case for UC does not mean that there is none - just that we need to view (and measure) UC's benefits in accordance with the stage of maturity of the technology's adoption. Read on to find out more.










