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What Price Innovation? 05/11/2007 13:44:31
CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening? - +
Process Trip 04/02/2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
Strategies for Dealing With IT Complexity 24/12/2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
9 Paths to Higher Performance 10/12/2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Zones provide focussed content from Computerworld and leading technology partners.Newsletter Subscription
Australia's largest retailer of gas and electricity, AGL Energy Ltd, has signed a five year, $16 million outsourcing contract with Tata Consultancy Services (TCS).
Under the agreement, TCS will manage and support all SAP applications for AGL. This includes AGL's existing SAP ERP system and the SAP Industry Solution for Utilities, which is currently being implemented.
The decision by AGL to outsource all SAP applications maintenance and support is expected to reduce the implementation time of the new utilities module, and accelerate return on investment.
AGL managing director, Paul Anthony, said the decision to outsource applications management and upgrade systems is in line with AGL's strategy to streamline business operations and offer a competitive service.
"TCS was selected because of their SAP skills, energy and utilities domain knowledge, proven track record in technology innovations and mature methodologies," he said.
TCS Asia Pacific regional director, Girija Pande, said the engagement underscores the organization's capabilities in the Asia Pacific energy and utilities markets.
"It is supported by our Global Network Delivery Model, global alliance network and our large regional presence," Pande said.
"Demand for outsourcing in the Asia-Pacific grew strongly in the first half of 2007 along with the use of offshore service delivery within the scope of outsourcing."
Research firm TPI reported the increase, 59 percent of which entailed partial delivery offshore, the highest percentage ever.
TPI Asia Pacific managing partner, Amo Franz, said the energy sector share in these outsourcing activities was 12 percent in the first half of this year.
He said deregulation of the energy industry in the region is providing opportunities for outsourcing and this deal with AGL demonstrates that trend.
TCS energy and utilities practice VP, Ajoy Mukherjee, said the provider has been operating in the region for the last 25 years.
One high profile customer is Qantas Airways. The company generated revenues of $US4.3 billion for the fiscal year ending March 31, 2007. AGL has Australia's largest retail energy and dual fuel customer base, supplying around 4.1 million customer accounts and approximately 3,600MW of generation under management.
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
F-Secure achieves excellent results in Internet security suite comparison 2008-10-10 14:37:00+10
M2M Connectivity announces the new Sierra Wireless MC8792V embedded module for 900 MHz 3G/HSPA networks 2008-10-10 08:51:00+10
Pitney Bowes MapInfo Launches New Version of AnySite 2008-10-10 05:58:00+10
IOGEAR Gears Up in Australia 2008-10-09 20:18:00+10
Internet Service Providers offer new unlimited Online Backup from F-Secure 2008-10-09 19:42:00+10
Enterprise Wireless WLAN Security
Learn more about the security challenges to be faced when defining and implementing security mechanisms within diverse wired and wireless network environments. Download this must-read guide to plan your wireless data protection strategy now.
