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Strategies for Dealing With IT Complexity 24/12/2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
What Price Innovation? 05/11/2007 13:44:31
CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening? - +
Doing Your Sums on . . . Build, Buy or Rent 05/11/2007 13:32:30
You’re trying to build a world-class IT team, but everyone’s going after the same talent pool. What mix works best? Should you grow your own, draft your players or barter your way to the line-up you want to field?CIOs should never forget that while new technologies have a maturity cycle, the maturity cycle for human beings in IT is even longer
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Today, Asterisk deployments range from bicycle-powered embedded systems for wireless phone calls in Africa to enterprise call centre and VoIP service providers.
Locally, Asterisk users include prepaid calling provider AlphaNET, the US American Express help desk (served out of Brisbane), retailer Adairs, the University of Queensland, marketing company Clear Blue Day, and "a large Australian airline" that uses Asterisk for IVR to allow people to check the status of flights.
"The commercial impact is easy to show with high ROI, convergence of infrastructure, and an open door for unlimited innovation," Spencer said. "A lot of these things at the edge seem silly today, like paying for parking with your phone, but the future of VoIP will depend on features, not just voicemail and conferencing."
When asked how many people from outside Digium are contributing to the open source Asterisk, Spencer said the scale ranges from active participants to direct competitors that don't give anything back.
"Some resellers have staff who are active in contributing to Asterisk [and] in the middle you have a set of people who are contributing because of their own need, not because they are excited about telephones," he said. "There are a number of vendors that take Asterisk and produce products around it and contribute in a variety of ways, not just source code. A lot of people just take it as well and don't give anything back but also compete with us."
Spencer said open source projects need to convince customers to "work with you" and since there is a range of contribution levels from different people "you just have to accept it for what it is".
"Others like MySQL and Sugar[CRM] rarely receive substantive outside feature contributions [and] they use open source as a marketing tool," he said, adding Digium is working on a program to sponsor more core Asterisk developers."
CEO of local telecommunications analyst firm Market Clarity Shara Evans said Asterisk has proven to be popular with local ITSPs, with some 40 already using it to carry customer calls.
The AsteriskNow project is online at http://www.asterisknow.org/.
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Computerworld Member Login
Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 2008-09-05 11:05:00+10
F-Secure delivers fastest protection in the online world 2008-09-04 16:50:00+10
NETGEAR expands ProSafe team as business-class products take off in SME market 2008-09-04 16:27:00+10
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 2008-09-04 16:00:00+10
Adaptec Intelligent Power Management Reduces Storage Power Consumption Up to 70 Percent 2008-09-04 11:28:00+10
Still Sneaking In: The Threats Your Security Tools Aren't Telling You About
Web 2.0 applications are all the rage, offering us tremendous value when it comes to collaboration and communication. They also open us up to new kinds of attacks however, and can cause problems in keeping systems and data secure. Read on to learn about the new attack methods and how you can defend yourself and your business.
