Stories about: TeleTech

Research and consulting firm Frost & Sullivan yesterday announced the winners of its inaugural ICT awards.

In a classic cycle of famine or feast, federal IT projects are facing long delays and higher implementation costs because no one can get IT staff to move to Canberra for love nor money.

By 2005, the Singapore call center services market is set to grow to US$117 million up from $54 million last year.

Authentic8, TeleTech, Telstra in court, SkyNetGlobal wins a sale, Maxis again, and a trade mission to sort out the UK

Recently-listed software developer Clarity International has scored a big contract in Taiwan's deregulating telecommunications sector, while Trans Union Advantage will bring Thai credit systems up to international standards and m2m has taken coals to Newcastle by selling software and services to a US online grocery. Even on the home front the deals continued unabated

Just as Telecom New Zealand (TCNZ) began to stamp its mark on AAPT, Ron Nissen found other interests that prevented him from continuing in the top job at Australia's third-largest telco. The Richter scale showed a jolt of equal magnitude at Telstra when CFO Paul Rizzo announced that he was going back to school, while around the traps the incoming traffic seemed to overwhelm the departures

To cope with rapid regional growth Tivoli Systems has added some muscle to its Asia/Pacific management team with four appointments. At the same time IT&e lost its chief executive, while newcomer E.piphany named its A/NZ head

Telstra has been selected as one of five prime technology suppliers that will build the corProcure B2B e-marketplace for 14 large Australian companies behind the scheme. At the same time the giant carrier's threat to take Australia's consumer watchdog to a higher tribunal will soon be realised after the ACCC released its final determinations on Telstra access pricing disputes. There was other news too, despite the best efforts of the Olympics to freeze us in our tracks

As Australia's population of 19 million becomes engrossed in the atmosphere and excitement of the Olympic Games it is easy for thoughts to stray from mundane subjects -- like work.

Ford Motor Co. wants its workers to get wired. That's why company and union leaders last week announced a groundbreaking program to provide all 300,000 Ford employees with the oppor-tunity to buy a new PC and printer, and receive Internet access for home use at a nominal monthly fee.