Saturday | 30 August, 2008
Computerworld

Stories about: Training and Support

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    ITIL v3: Five ways to make it work for you 18/04/2008 11:28:54

    It's been nearly a year since Version 3 of the IT Infrastructure Library (ITIL) came out. The update to ITIL, a framework for best practices in IT service delivery, was intended to sharpen its focus and, not incidentally, to attract a new group of followers.
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    Defence bets on a gaming solution for Generation Y 11/04/2008 10:09:16

    The Australian Defence Force (ADF) has launched its 12th online game in a bid to engage Generation Y and boost recruitment.
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    RedFly helps smartphone users do real work 07/04/2008 08:21:35

    In theory, it's possible to do real work such as composing e-mails and editing Microsoft Office documents on a smartphone. In reality, of course, few people use their smartphones for such tasks because of the small screen and tiny keyboard.
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    IT's top 5 training mistakes 14/03/2008 07:17:54

    You just rolled out Microsoft Windows Vista companywide, only to find your help desk flooded with calls. Or you spent hours with the mobile sales group going over the basics of laptop and wireless security, only to discover team members still opening rogue e-mail attachments and stumbling over password protocols.
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    Defence whitepaper to review priorities through to 2030 22/02/2008 16:25:00

    Delivering on a key election promise, the federal government today announced it has commissioned a new defence whitepaper
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    ICT industry welcomes the government's new apprenticeship program 05/02/2008 15:54:20

    The Australian Computer Society (ACS) today announced its support for the Federal Government's $15 million Information and Communications Technology (ICT) apprenticeship program.
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    Can Macs conquer the enterprise? 11/01/2008 10:55:53

    If Apple were a football team, the New England Patriots would have had some serious competition this year.
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    Nigeria favors Mandriva over Microsoft once more 10/11/2007 06:00:20

    Microsoft may not have beaten French Linux vendor Mandriva in a large deal to supply Nigerian elementary schools with laptop computers and software after all.
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    US gov't unveils e-health records incentive program 01/11/2007 08:13:03

    The U.S. Department of Health and Human Services (HHS) has announced a new five-year initiative that will provide higher Medicare reimbursement payments to U.S. physicians who use electronic health records (EHR).
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    NSW Housing leases $20 million IT platform 31/10/2007 15:30:15

    The NSW Department of Housing has inked a five-year $20 million deal to supply a new hosted IT system to manage its $28 billion in assets.
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    Leopard could add US$140M to US$240M to Apple's bottom line 24/10/2007 08:11:14

    Apple expects Leopard to bring in US$140 million between its launch this week and the end of the year, a company executive hinted. That number, however, is lower than analysts' estimates.
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  • IFA: LG's newest TV includes Bluetooth

    Bluetooth will be installed in models in LG's PG7000-series plasma sets and LG7000-series LCD sets, which are due on sale across Europe before the end of September.

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Prioritizing Services with IT Service Management (ITSM)

Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)

To be repeated on:

Thursday 4th, September 2008
11:00am EST (Sydney Australia)

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