Stories about: Dimension Data

Environmental issues exposed by the media and driven by consumers have placed IT departments under pressure to develop "green" data centers. Factors including the reduction of energy consumption and carbon dioxide emissions in large data centers often provide the impetus for becoming green. A recent report issued by the United States Environmental Protection Agency (EPA) highlights the need for data center efficiency and demonstrates the increased pressure that IT departments are under.

Early users of unified comms systems have found that improved customer satisfaction scores higher than cost savings when it comes to assessing the benefits. That's the surprising conclusion from a survey carried out by Vanson Bourne looking at the way that unified comms has been adopted in the UK.

Unified communications are providing significant cost reductions and productivity improvements, leading half of businesses to predict they will be the standard method of business communication in the future.

If you're pining over how to go green and reduce your organization's energy consumption, consider how IT can be used to reduce power inside and out of the company walls, according to a South Australia government department CIO.

In a recent survey of more than 1100 IT decision makers in the Asia/Pacific region, IDC measured the importance of 10 key solution areas touted by IT services vendors globally. Network infrastructure solutions came up as being most important, with more than 70 per cent of respondents in markets such as Australia, China, and India indicating that solutions pertaining to the network were either important or very important.

A four-year IT modernisation overhaul of Victorian health provider Eastern Health will spell the end of server sprawl, expensive Private Automatic Branch Exchanges (PABXs), and soaring printing costs.

With the Australian Government's Do Not Call Register celebrating its first full year of operation this month, findings from the Dimension Data Global Contact Centre Benchmarking Report 2008 revealed that it has not adversely affected Australia's largest contact centres.

Call it a slowdown, a downturn, or the dreaded "R" word, worries about the state of the US economy have increased across virtually all sectors save one: technology.

The Commonwealth Scientific and Industrial Research Organisation (CSIRO) today announced two multi-million dollar ICT deals with Dimension Data and Cisco.

Pushing telepresence as a way to cut the cost of corporate travel isn't working too well so the industry is looking to promote the video/audio technology as a way for businesses to embrace green principles, according to speakers at a recent telepresence conference.

Dimension Data has completed an internal deployment of Microsoft Windows Vista SP1 making it the first organisation in Australia to deploy the operating system upgrade into a production environment.