Stories about: FileNet

When Anthony McCloud graduated from Graceland University in 2000, he didn't have a smidgen of business experience. He didn't know the first thing about business processes, customer service, or the quirks and habits of business workers.

IBM has upgraded its high-end enterprise search product with an improved user interface, and will announce next week the availability of a business intelligence tool that can be used with it to analyze call center data.

One week after completing its acquisition of Cognos, IBM Wednesday said it was ready with new product offerings that integrate some of its technologies with the business intelligence vendor's Cognos 8 software.

IBM announced the first results of its recently closed acquisition of business intelligence vendor Cognos, unveiling an array of product offerings and services that tie into its information-on-demand strategy.

A panel discussion on enterprise content management for compliance at IBM's Information on Demand conference this week showed that, while many businesses are still struggling to get their e-mail systems and document management systems under control, they are also making some decent headway into becoming compliance-ready.

It's not always practical or affordable for large enterprises to consolidate their disparate systems that store unstructured content such as documents, Web material, and digital media. Yet maintaining these siloed applications introduces different costs and risks, including lack of security and records management. ECM (enterprise content management) systems address these shortcomings while leaving your existing file servers and other repositories in place. Although ECMs typically require yet another database, users continue accessing their existing desktop files and processes, while the content manager provides centralized storage, indexing, versioning, workflow, retention, and other services.

Microsoft has made a dramatic statement about its future in enterprise search by introducing a free search server along with a licensed version, both of which align with search software already offered via SharePoint Server.

Google, the newly-christened US$600-per-share company, unveiled this week the fifth generation of its Google Enterprise Search Appliance.

IBM Friday announced that it has acquired Princeton Softech, a maker of data archiving, classification and discovery products, to bolster its own data management offerings. Financial terms weren't disclosed.

IT consultancy company Renewtek has implemented a new Enterprise Content Management (ECM) application, a detailed Life Cycle Assessment (LCA) solution and is offsetting travel and entertainment in an attempt to go completely carbon neutral.

Lawsuits are a fact of life for organizations today. Recent surveys show that the average U.S. company faces 305 suits at any one time; that number jumps to 556 for companies with US$1 billion or more in revenue.