Monday | 24 November, 2008
Stories about: Genesys Laboratories
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Demand for hosted call centre offerings set to skyrocket 03/07/2007 16:19:16
Telstra is set to increase the number of call centre agents providing hosted offerings to Australian business by 4000 in the next 18 months to accommodate massive demand for managed services. - +
Call centres set to spend on technology 30/03/2005 08:13:39
Call centres are set to increase their spending on new technology but claim they are more likely to go with the "tried and tested." - +
Genesys shatters success barriers 22/07/2004 09:09:44
'Breakthrough' topped the Genesys conference agenda in Melbourne Wednesday with VP James Brooks riding a BMX bike through a sheet of glass to demonstrate how the enterprise can shatter the barriers that hinder success. - +
Genesys appoints new local MD 22/07/2004 08:21:45
Call centre software provider Genesys Laboratories on Wednesday announced the appointment of Jason Stirling as the company's Australasian managing director. - +
Genesys, IBM sign global contact centre deal 17/05/2001 16:02:00
Alcatel subsidiary Genesys Laboratories has signed a global agreement to acquire IBM's CallPath assets to co-develop business intelligence solutions for customer contact centres and the enterprise. - +
News in brief 18/12/2000 12:01:01
News in brief - +
Four for Corner Offices 13/12/2000 12:01:01
Frank Hung has been appointed managing director, Mulitactive, Australia and New Zealand. Genesys Laboratories Australasia has appointed James Brooks as general manager, Australasia. Data management solutions provider, Iomega Pacific, a subsidiary of Iomega Corporation, has appointed James Payne as the vice president, managing director of Iomega Asia Pacific, and corporate vice president, Iomega Pacific. AltaVista has appointed Mel Bohse as managing director, Australia, New Zealand. - +
Good HELP is hard to find 29/05/2000 12:01:01
Help desks are like the local utility company: you forget they exist until a storm knocks out your power and you're stuck in a cold, dark house.
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Vignette Announces 2008 Excellence Awards 2008-11-21 10:50:00+11
PGP and Ponemon Institute Unveil Inaugural Australian Data Breach Study 2008 2008-11-20 17:34:00+11
Symantec Cloud Services Transform Data Centre Operations Through Proactive Management 2008-11-20 12:06:00+11
Verizon Business Offers Tips to Building a Successful Unified Communications and Collaboration Plan 2008-11-20 12:04:00+11
AARNet Brings 4K Digital Cinema to Australia: First 4K HD Video Signal delivered into Australia by AARNet 2008-11-20 12:02:00+11
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