Monday | 24 November, 2008
Stories about: Help Desk Institute
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Your help desk career: Dead end or launching pad? 01/05/2008 10:50:12
When Anthony McCloud graduated from Graceland University in 2000, he didn't have a smidgen of business experience. He didn't know the first thing about business processes, customer service, or the quirks and habits of business workers. - +
Help Desk Groups Merge to Mend Fences 08/07/2000 12:01:01
In February of last year, some disgruntled members of the Help Desk Institute (HDI) broke away from the professional organization to form a new group that would better serve their needs. - +
Good HELP is hard to find 29/05/2000 12:01:01
Help desks are like the local utility company: you forget they exist until a storm knocks out your power and you're stuck in a cold, dark house. - +
Conferences 15/01/2000 12:01:01
-- VoiceCon 2000
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Read up on the latest ideas and technologies from companies that sell hardware, software and services. Strategies for Eliminating .PST Files
Solve Exchange Mailbox Storage Issues Once and for All
Gaining Competitive Advantage Through Enterprise Planning
Achieving the impossible: Unlimited application scalability
Know thy self: Reduce costs, secure data and ensure compliance with identity management
Refresh your AUP: Top tips to ensure your acceptable use policy is fit for purpose
Mimosa™ NearPoint™ for Microsoft® Exchange Server: Email Archiving 101
Cutting printer costs
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Vignette Announces 2008 Excellence Awards 2008-11-21 10:50:00+11
PGP and Ponemon Institute Unveil Inaugural Australian Data Breach Study 2008 2008-11-20 17:34:00+11
Symantec Cloud Services Transform Data Centre Operations Through Proactive Management 2008-11-20 12:06:00+11
Verizon Business Offers Tips to Building a Successful Unified Communications and Collaboration Plan 2008-11-20 12:04:00+11
AARNet Brings 4K Digital Cinema to Australia: First 4K HD Video Signal delivered into Australia by AARNet 2008-11-20 12:02:00+11
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Enterprise Wireless WLAN Security
Learn more about the security challenges to be faced when defining and implementing security mechanisms within diverse wired and wireless network environments. Download this must-read guide to plan your wireless data protection strategy now.
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