Stories about: Gartner Group

A Cisco exec who was shot to death in Detroit last week is being mourned this week as a gentle family man, a "gifted techie" and a voice of reason.

Mobility and software as a service are changing customer relationship management and sales force software. Upstart Salesforce.com has made a significant dent in the market, and established vendors of licensed software are playing catchup. SAP AG's recent alliance with Research in Motion Inc. is the latest development as CRM vendors try to meet customer growing demand for mobility. And user interfaces are evolving to meet the expectations of people who have grown up with the Web.

IBM will repay US$13 million to Massachusetts for performance management software its subsidiary, Cognos, sold to the US state in August 2007, according to an agreement reached last week.

After years of hearing that investing in IT was a smart strategic plan, business executives seem to have gotten the message, according to a new Gartner CIO survey released Wednesday -- but only when the dollars are going to technology efforts that have visible benefits for the bottom line, primarily externally facing initiatives involving customers or partners.

Microsoft launched a program to help ensure that PC refurbishers and OEMs reselling used PCs to businesses are installing legitimate copies of Windows on them.

Teradata has joined the long list of vendors all trying to "out-green" each other by spruiking energy efficiency in the data centre with a product release promising a 75 percent reduction in electricity use.

After years of hostility, Novell welcomed Microsoft for the first time to its annual BrainShare user conference to discuss implications of the vendors' controversial technology interoperability agreement

European businesses are being urged to fight against the imposition of a Microsoft-led standard that, it is claimed, will cripple competition and lead to increased costs for business.

IBM is now testing speech technology that can verify speakers' identities over the telephone, even if they are not speaking their native languages.

IT managers are complaining the Gartner symposium sacrificed technical depth for business breadth.

Hoping literally to bring users more in touch with its on demand technologies, IBM has announced the opening of a new technology center in Gaithersburg, to help users implement a number of different orchestration and provisioning capabilities.