Monday | 8 September, 2008
Stories about: Touchtone
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T-Mobile adds landline service 26/06/2008 12:47:52
T-mobile, a company that has traditionally focused on wireless calling, is now adding a landline service to its arsenal. - +
Ticketek urges Justin Timberlake fans to speak up 07/11/2007 14:43:49
Ticketek has ditched its Interactive Voice Response (IVR) touch-tone overlay for a natural speech recognition module. - +
Death knell chimes for telemarking and touchtone IVR 16/08/2007 12:55:28
Telemarketing and touchtone IVRs will be shafted for SMS notifications, speech recognition IVR and contact centre cross-selling campaigns which will top business agendas in 2008. - +
Optus' open dialogue call routing murders KPIs 15/05/2007 09:52:52
Optus has consolidated 119 telephone numbers, established solid call routing, and "murdered" KPIs during the first day of using its "bug-free", open dialogue mobile speech solution, codenamed Darwin. - +
NZ Telecom upgrades to speech IVR 05/12/2006 16:32:40
Telecom New Zealand has implemented new-generation speech recognition IVR technology with a $40,000 pilot project aimed at streamlining call centre operations. - +
Telco punts $2.5m on interactive-voice XML 20/01/2004 08:09:01
AAPT will invest more than $2.5 million on a new, retail-customer interactive voice project that ports directly back into its mainframe billing and transaction systems in an effort to reduce call centre and administration costs. - +
Centrelink voice engine smooth talks clients 16/10/2003 09:51:18
Linking natural speech recognition technology to transactional systems has long been thought a risky business, however Australia's largest multi-client service agency Centrelink says it finally has got the formula right - up to a point. - +
Siemens touts voice networking products 01/10/2002 08:30:00
Siemens Information and Communications Networks Inc. has announced a pair of voice and data networking convergence products aimed at corporate users. - +
The shape of things to come 05/06/2000 13:01:01
Convergence, if it hasn't already sunk in, is well and truly upon us. The old distinctions between telecommunications and networking - voice and long haul on the one hand, corporate data networks onthe other - means less andless every day, and soon will mean next to nothing. - +
Technology Briefs 08/05/2000 12:01:01
Tibco releases B2B platform, E-Fone to vie with pager, NCR launches e-business data warehouse - +
Technology Briefs 08/05/2000 12:01:01
Tibco releases B2B platform, E-Fone to vie with pager, NCR launches e-business data warehouse
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Market Trends: Multienterprise/B2B Infrastructure Market | Worldwide | 2008
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IFA: New use for Wii productArtificial Intelligence software engineers have taken a Wii balance board and hooked it up to a PC to create an alternative input device.
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 2008-09-05 11:05:00+10
F-Secure delivers fastest protection in the online world 2008-09-04 16:50:00+10
NETGEAR expands ProSafe team as business-class products take off in SME market 2008-09-04 16:27:00+10
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 2008-09-04 16:00:00+10
Adaptec Intelligent Power Management Reduces Storage Power Consumption Up to 70 Percent 2008-09-04 11:28:00+10
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Radicati Market Quadrant 2008 on Corporate Web Security
An Analysis of the Market for Corporate Web Security Solutions, revealing Top Players, Mature Players, Specialists and Trail Blazers. Read on to discover who makes the grade.
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