Stories about: Telecom New Zealand

Telecom NZ has streamlined order management and billing by implementing business process management (BPM) software across a number of different systems in a bid to speed up the way new customers sign up for service.

The Commonwealth Bank of Australia (CBA) has extended its existing telecommunications contract with Gen-i to February, 2009.

A developer of subscriber-centric policy management software for fixed, mobile and converged networks, Bridgewater Systems today officially opened a regional office in Australia.

Telecom New Zealand announced today it had reached an agreement to acquire 100 percent of ASX-listed voice and data carrier PowerTel.

Telecom New Zealand has implemented new-generation speech recognition IVR technology with a $40,000 pilot project aimed at streamlining call centre operations.

Australia has joined the first global organization composed exclusively of companies that own spectrum and operate services in the WiMax bands.

WiMAX, the fixed-wireless data technology of choice, may not be able to deliver the promised high speeds in New Zealand as the frequency bands in the licensed spectrum it operates in are too narrrow.

IBM confidence last year that it had won a major software tools contract at Gen-i with its Rational toolset seems to be premature. Gen-i is the ICT division of Telecom New Zealand.

With so many types of malware stalking the Internet, companies pile on the e-mail defences. By Sue Hildreth and Michael Crawford

The Commonwealth Bank of Australia has renewed its existing agreement with Telecom New Zealand Ltd.'s Australian operation to provide voice and contact center services.

The convergence of IT services, telecommunications, products and other business services is leading to a shift in the models adopted by many established service(s) providers, and the entry of new service providers from outside the IT business. Both telecommunications providers and traditional external service(s) providers (ESPs) are battling for market share and seeking growth areas in an increasingly competitive environment.