Stories about: Mary Kay

Not all the data-leak start-ups have been snapped up by the big guys. Here are five data-leak-prevention companies to keep an eye on.

As CIO at Bunker Hill Community College, Bret Moeller embraces students experimenting with technology as part of their education, but he'd prefer if their independent studies didn't involve hacking into the college's network.

Service-oriented architecture promises many positives: resource reuse, application integration, business agility and infrastructure flexibility, among others. But never do SOA proponents claim ease of management as one of the technology's glories.

More and more organizations are transforming their IT departments into self-sustaining business units, treating internal users as if they were external customers. And for good reason, says Dennis Drogseth, vice president of Enterprise Management Associates, an IT management consultancy.

Two major systems management vendors separately announced tools Monday for systems monitoring and control of Web applications.

We know the value of system management software that monitors the performance and availability of Web sites.

MyFamily.com, an online genealogy service that connects families with their histories and one another, was beginning to feel the pinch of its own success last year. Providing top-notch customer service was becoming increasingly expensive because the number of subscribers to its Web sites had doubled each year since 1999, according to Jared Richards, call center manager. Launched in 1997, MyFamily.com is on track to finish this year with 1.6 million customers, he says.

Eighteen months and US$500,000 into the implementation of an IT online help desk support system, Visa International Inc. dumped its project in favour of a mix of customised online support services that includes tutorials, instant tips and other support and training content from Dallas-based Attenza Inc., formerly known as Service911.com Inc.

This week, at its Sapphire user conference in Las Vegas, German software maker SAP AG will likely have a lot of explaining to do about its much-talked-about but little-understood mySAP.com offerings.

Computer Associates International Inc. (CA) today warned of a new computer virus that has the potential to jam e-mail networks and reformat users' hard drives. However, while CA is raising a red flag over the virus, other antivirus software vendors said they are less concerned about its possible impact.

Previo Inc., formally known as Stac Software Inc., a data-compression company in San Diego, plans to roll out this week a new network appliance with Hewlett-Packard Co. called SureStor Auto Backup. The system is designed for workgroups in the enterprise and will be available exclusively though HP. Previo also plans to announce a software-only version of the product.