Stories about: Suncorp

To remain competitive in the financial services industry Australia's largest banks are being forced to offshore their contact centre operations to India.

In the late 90s the Australian IT industry saw an influx of obscurely named companies with niche applications. These companies usually originated in the UK or US, were often housed in fancy, serviced offices and had an aura of being well-accomplished. Certainly some were. Others didn’t get a chance as they were gobbled up by larger IT companies or retreated from the region. So where are these vendors now; are their customers in need of someone to pick up the pieces from the overnight sensation that some of these companies tapped into?

Three of the big four Australian banks rely on Microsoft's IIS as their preferred Web server, a technology renowned for being insecure and a preferred target by hackers.

Internode and AirNet customers based in Adelaide will have free Internet access using their existing broadband or dial-up account at virtually any location in the central business district, thanks to a new city-wide Wi-Fi service.

As part of Computerworld's silver anniversary celebrations 25 IT managers recall the ups and downs of their careers. Here, Ian Jenkins, director of information technology, Central Queensland University, Rockhampton, Qld, shares his experiences with Rodney Gedda.

Offshore outsourcers will be the winners as companies try to squeeze more value out of each IT dollar they spend.

A development centre was opened in Victoria yesterday which aims to create 100 jobs from the state's IT graduates, professional community and from the vendor's Bangalore head office.

Despite a year's grace to get IT systems and processes in order, Australian banks claim the new Code of Banking Practice will have little impact on IT.

Bancassurance group Suncorp Metway said it will approach new acquisition GIO's IT operations with "an open mind".

Queensland-based bank Suncorp Metway has announced it will set up a new call centre in Toowoomba.

Complacency in the boardroom has entrenched responsibility for data management issues firmly with the IT department, despite a growing reliance on electronic data to make sound company decisions, according to PricewaterhouseCoopers (PwC) survey.