Saturday | 30 August, 2008
Computerworld

Stories by: Leon Erlanger

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    Business process outsourcing: IT takes the helm 15/03/2006 11:14:02

    As companies grasp the benefits of oursourcing big chunks of the business, the role of IT looms ever larger in planning and execution.
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    Making VOIP secure 24/01/2006 13:41:10

    A converged voice and data network may sound like a fabulous idea until you remember the last time a worm or denial of service attack brought your network to its knees. Do you really want the network and your phone system to go down together?
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    VOIP may be vulnerable to barrage of threats 25/10/2005 09:19:47

    Is enterprise VoIP (voice over IP) due for a security wakeup call or are the threats mostly exaggerated? It depends on who's talking.
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    Networks smarten up 27/07/2005 10:02:32

    The days of the fat, dumb pipe, are over. Server applications, and storage have been shouldering the intelligence and security burden for too long. By Leon Erlanger
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    Transamerica turns silos into services 12/05/2005 16:30:03

    One of the real promises of SOA is enabling companies to leverage existing legacy systems as a set of core, reusable Web service building blocks that can be assembled to create new processes and applications quickly and inexpensively. That's just what Transamerica Life Insurance was looking for when it sought to provide its business partners with self-service access in real time.
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    British Telecom dials into SOA 04/05/2005 14:24:13

    Telecom providers are competing tooth and nail to provide consumer and business customers with the latest and greatest value-added services. This smorgasbord of offerings includes everything from ring-tone downloads to hosted messaging, accounting, and other business services. An SOA makes perfect sense in this have-it-your-way environment because it enables providers to cobble together new offerings with those of third parties and integrate them quickly with their internal, mainframe-based billing, provisioning, and other support systems.
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    Making VoIP Secure 09/11/2004 15:46:17

    When voice and data share the same network, extra measures must be taken to keep voice secure.
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    BAM brings you reality business, to the minute 16/08/2004 16:14:35

    Unlike BI – the rear view of business which analysts love, business activity monitoring – BAM to the acronym-philes – gives you the upfront action on whatever part of the business you nominate, live on a PC near you. And the action is attracting not only pure-play vendors, but also BI, apps integration and the heavy hitters too. Leon Erlanger canvasses some early adopters who say, "start small"
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    Your business, live on screen 29/07/2004 14:40:55

    OfficeMax had a visibility problem. "Two years ago we started a major third-party drop-ship program that caused us to lose some visibility of the orders after they left our network," says Brian Walmsley, divisional vice president of EAI technology at OfficeMax.
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    Rethinking IDS 23/03/2004 10:42:22

    After the Nachi worm hit last year, Joe Granneman, manager of networks and PC services at Rockford Health System, knew it was time for a change. "It only took three infected machines to bring down our dual processor firewall," he marvels. "Without our Internet connection we couldn't process claims or do much of anything."
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Prioritizing Services with IT Service Management (ITSM)

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