Monday | 8 September, 2008
Computerworld

Stories by: Len Rust

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    Bright forecast for managed services 07/07/2008 11:47:20

    In terms of managed services uptake in the Asia/Pacific region, excluding Japan, Australia and New Zealand is the most mature sector, according to Frost & Sullivan. At the same time, many of the large and medium-sized organisations are looking at how they can optimise their IT investments and become more effective in utilising IT with the help of managed and hosted services.
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    Surviving a new era 07/07/2008 10:59:04

    Revolutionary mobile devices, phones, touch-screen PCs, and ultra-portables have recently created a huge stir among consumers. High-tech devices are rapidly growing smarter. The success factor is quickly shifting into new branding, product and brand identity, and brand loyalty models. Devices and services have to be far more realistic and a lot more useful than last year's models.
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    Aussies worth watching 07/07/2008 11:02:11

    Comtel Corporation (ASX:CMO) offers prepaid and post-paid phone services via its network of mobile virtual network operators (MNVO) -- including Just Mobile and Reward Mobile -- as a mobile virtual network enabler (MVNE). ComTel packages minutes with services for wholesale clients that operate their own phones and Internet brands. The company's MNVO and MVNE expertise helps it deliver value-focused mobile solutions to satisfy consumer communities looking to maximise efficiencies created by the convergence of mobiles, the Internet and media.
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    Asia-Pacific telcos fight back 07/07/2008 11:08:41

    In 2007, many developed market Asia/Pacific fixed voice, mobile, and broadband operator incumbents out-performed their market in certain areas, according to Ovum Research. Market share losses have been reversed as incumbents come to grips with competition and learn to leverage differentiators.
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    Shake up for A/P delivery locations 07/07/2008 11:18:28

    Changing economics and market drivers are shaking up the market for global delivery locations within Asia/Pacific. As the focus shifts away from costs, the differentiation between cities is being reduced while competition for lucrative offshore spending is increasing. These shifts have conversely impacted different segments of the market, with formerly low-cost destinations becoming less desirable and higher cost skills-based propositions becoming more popular.
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    Networks concern IT managers 07/07/2008 11:21:02

    In a recent survey of more than 1100 IT decision makers in the Asia/Pacific region, IDC measured the importance of 10 key solution areas touted by IT services vendors globally. Network infrastructure solutions came up as being most important, with more than 70 per cent of respondents in markets such as Australia, China, and India indicating that solutions pertaining to the network were either important or very important.
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    Ecosystems help SaaS acceptance in Asia 01/07/2008 07:41:38

    SaaS vendors, ISVs, telcos, and hosting providers in Asia are coming together to create powerful SaaS ecosystems that will accelerate the technology's adoption in the region, according to a recent research report by Springboard Research. The report was called SaaS Enablement -- The Emerging Ecosystem.
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    Innovation central to Australia's future economic performance 01/07/2008 07:36:09

    One of the most talked about topics right now is innovation. Hardly a day goes by without some prominent publication featuring comments from consultants, academics, and now politicians about how the key to breakaway success is to out-innovate the competition.
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    Aussies worth watching 01/07/2008 07:39:00

    This week the spotlight on Loop9, EvoConnect, Aura, Scentral, PtyAuctions, and Electric Optic Systems
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    Fewer mega-outsourcings in 2007 01/07/2008 07:43:20

    As companies continue to move to using multiple providers for their outsourcing services, the number of reported megadeals awarded to a single service provider has declined, according to Gartner. Megadeals are characterised as being worth more than $US1 billion. In 2007, 10 outsourcing megadeals were awarded, a decline from 12 in 2006.
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    It's time to invest in market innovation 01/07/2008 07:44:40

    Current economic volatility may trigger further business process transformation in the financial services (FS) sector, according to a financial services industry research paper released recently by business advisory firm EquaTerra. "What's Next for Service Delivery in Financial Services?" Is a compilation of findings from two recent studies offering management insights gleaned by canvassing industry leaders on a variety of business topics.
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Prioritizing Services with IT Service Management (ITSM)

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