Tuesday | 14 October, 2008
Digital Edition FAQ
What file format are the digital editions?
The Computerworld digital edition and CIO Plus are DjVu files. This format has been selected for it's combination of high quality at compact file sizes and ease of reader installation.
How do I launch the digital edition?
The digital edition will be included as an attachment in your email. The email will be sent to you from mailing_service@idg.com.au and have the subject line Your issuedate digital edition of Computerworld has arrived! or Your issuedate digital edition of CIO Plus has arrived!. To launch the digital edition, either open/launch the attachment from your email or save the attachment to your file system and then double click on the file in your file manager.
Have I got the DjVu reader installed?
When you signed up to receive the digital edition of Computerworld, the DjVu reader should have been installed. The easiest way to check you have the DjVu reader installed is to launch the digital edition of Computerworld or CIO Plus. If you don't have the DjVu reader installed the file will not open.
The DjVu reader isn't installed, how do I install it?
The DjVu reader should have been installed on your machine during the signup process to the digital edition. However, if you are using a different computer, or if other problems occurred, the DjVu reader may not be present and you will need to install it.
Click here to get the DjVu reader for Windows, Mac OS X and Mac OS 9.
Click here to get the DjVu reader for Unix, Linux and OS/2 (binary and source distributions available).
What operating systems can run the DjVu reader?
DjVu readers are available from LizardTech for Windows (98, NT, 2000, ME, XP), Mac OS X, and Mac OS 9. Binary packages are available from DjVuLibre for Fedora Core (1 and 2 on x86), RedHat (9, 8.0, 7.3, 7.2 on x86), Mandrake (9.2 on x86), SGI Irix (6.5 on mips), Solaris (6 on Sparc), and Cygwin (x86). DjVuLibre also has links to binary packages for Suse (x86), Debian and OS/2 (x86). Source packages are available from DjVuLibre in TAR and RPM format.
Will the DjVu reader work on my system?
Most computers released in the last few years will be able to run the DjVu reader. For more details on the system requirements for DjVu please see the release notes for the Windows DjVu reader at http://www.lizardtech.com/products/doc/djvupluginrelease.php.
How do I get help when using the DjVu reader?
With a digital edition open in the DjVu reader, click on the right mouse button. A menu will appear, from which Help for the DjVu reader can be selected. Other DjVu options can also be accessed from this menu.
Can I print the entire digital edition?
The DjVu reader allows you to print 1 page, a selection of pages, or the entire digital edition.
I prefer to receive the printed edition in the post. Is this still available?
You can still receive the printed edition of Cmoputerworld. If you would prefer to receive the printed edition in the post, click here to subscribe. CIO Plus is only available as a digital edition, however don't forget that you can subscribe to the full edition of CIO.
I have the DjVu reader installed but I don't think it is operating properly.
There are a small number of known issues with the DjVu viewer. For more information on these please see the DjVu release notes at http://www.lizardtech.com/products/doc/djvupluginrelease.php.
I am running the Firefox Web browser on Linux, but the plugin didn't work after I installed it.
When you install the DjVu plugin it is likely to install to the Netscape plugin directory. For it to work in Firefox you must establish a link from the Firefox plugin directory to the appropriate plugin file. For example if Firefox is installed in /usr/local/lib/firefox-0.10.1/ and the DjVu plugin is installed in /usr/lib/netscape/plugins/ then with an account with the appropriate permissions:
$ cd /usr/local/lib/firefox-0.10.1/plugins
$ ln -s /usr/lib/netscape/plugins/nsdejavu.so nsdejavu.so
If you require further help please email ben_gerholt@idg.com.au .
Click here to subscribe to the Computerworld Digital Edition
Click here to subscribe to CIO Plus
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