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| Web site | http://www.hp.com.au |
Hewlett-Packard
http://www.hp.com.auHP Software, a division of the Hewlett-Packard Co. (NYSE:HPQ), offers a comprehensive portfolio of enterprise IT management software that helps customers run IT as a business. It enables IT teams to optimise their infrastructure, automate IT processes and align with changing business needs.
HP offers one of the market's most complete, end-to-end, multi-platform management software suites. Providing solutions that allow IT to support business requirements, customer demand and governance issues essential to today’s companies. These solutions provide a 360 degree view of health of the business services to help prioritise resources and decision making, which augments continuous governance principles, enabling compliance to regulations, audit and reporting.
HP also provides the solutions that allow organizations to automate the critical services IT provides to the business, providing consistency, improving cost and delivering predictability. These IT Service Management (ITSM) capabilities are centered on an industry-leading IT Asset Management and Consolidated Service Desk suite and its core CMDB capabilities. Coupled with a compelling suite of configuration and discovery tools which are tightly integrated to provide world-class change management capabilities for operating systems, applications, patches, content, and configuration settings, all of which can be identity-enabled.
These solutions are all underpinned by the powerful suite of software products which enable IT to proactively and efficiently manage all of the network, hardware, OS and application elements needed to ensure reliable delivery of IT and business services. Providing detailed management of enterprise applications and environments, such as SAP, Microsoft Exchange and Oracle, which give an organization a "single pane of glass" to manage the availability and performance of your heterogeneous network, server and storage assets.
All of these solutions help the IT department to be known for meeting or exceeding expectations for delivering rock-solid services that help organisations consistently meet their business objectives.
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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