Contact Details
Web site	http://www.dicomaustralia.com.au
Phone	02 8916 0200
Email	mailbox_dicau@dicomgroup.com
Offices
NSW	Sydney
VIC	Melbourne

Dicom

The most common form of business communications are documents - be it paper, fax, electronic documents, e-mail or SMS. The information contained within these documents is critical to your business and it is essential that this information is easily accessible. Yet, in reality, more than 90% of all business documents are unavailable for use in business transactions or to improve corporate knowledge.

Rapid advancements in information technology have significantly increased the pace of business globally. For instance, we are all subjected daily to the increasing quantity, and value, of business-critical documents in our organisations. The information contained in these documents is an ever more valuable commodity, critical to making business processes run smoothly. Today, thanks to the products and services offered by DICOM, this information can be integrated with ease into the organisation’s digital workflow.

DICOM Group plc, headquartered in Basingstoke, Hampshire UK, was founded in 1991 and floated on the London Stock Exchange in early 1996. Since then it has experienced in excess of 20% compound annual growth both in profits and turnover.

DICOM Australia Pty Ltd was started in January 2000 as part of the expansion program of DICOM Asia Holdings Pte Ltd, the holding company of DICOM in Asia Pacific. With offices located at both Sydney and Melbourne, DICOM provides professional consultancy, development and services of Electronic Document Capture components to the Australia market. It has a dedicated team of capture specialists to provide a full range of services to its customers.

DICOM’s Information Capture and Communications solutions enable Business Process Automation by managing the transformation and exchange of business critical information. DICOM solutions avoid or greatly reduce costly manual data entry and bring immediate benefits - increasing efficiency and cost-savings, and providing a high return on investment.

More than 10,000 companies in over 60 countries have achieved a quick pay-back by using our products and services. In addition to the specialised services offered by DICOM, customers are supported through a network of more than 1,200 authorised DICOM partners around the globe. Our IC products and solutions provide quick and precise access to the documented information crucial to following defined procedures across the entire organisation.

DICOM merged with TOPCALL, a worldwide provider of mission-critical Unified Communication Solutions, in mid 2004. TOPCALL solutions enable organisations to automate business processes and streamline transactions by managing the exchange of information among people, applications and devices via email, fax, telex, voice and SMS. The Topcall platform is both proven and reliable, and enables business systems to communicate using all relevant media types, while leveraging the organisation's existing IT infrastructure. With the acquisition of TOPCALL, DICOM has added an impressive set of technologies for exchanging and distributing information in any appropriate digital format. These Unified Communication technologies can be implemented alone or in combination with our Information Capture products, providing an unmatched range of capabilities for enabling the automation of business process

Key Differentiators

- Proven track record of successful, blue-chip engagements
- Specialised consulting and services offerings
- Large technical team with extensive expertise and experience

Services

- Technical consulting including Post-Sales, Configuration, Integration and Installation
- Training of Technical, Sales and Operations staff
- 1st, 2nd and 3rd Level Support
- Fully equipped test labs for Proof of Concepts, Training or Demonstrations

Turn to market leader DICOM for your information capture and communication needs!