Kovair’s comprehensive ITSM service desk has helped us optimize IT service management across all our processes distributed in multiple geographic locations. Kovair’s ITSM solutions are 100% web based. This enables 24X7 global access without the need for any software. Also this platform is based on the best practice guidelines of ITIL v3 service desk, and can also be configured to our specific requirements without having to tie it to any standards. You can find more details at www.kovair.com.
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