IM and other UC tools have saturated the enterprise and are widely used by employees. However, despite access to enterprise-enabled IM networks, most employees continue to defy corporate policies and use public IM networks like MSN, Skype, Google and Yahoo. So, how does your company do IM? What are the challenges of managing IM in the enterprise?
Yes, most employees continue to defy corporate policies and use public IM networks, admins need use some toos, like im lock, to control and block access to Instant Messaging and peer to peer services that waste time.
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