ITIL® Operational Support & Analysis

Power Cloud Solutions

Date: 30th July 2012  — 3rd August 2012

ITIL® Operational Support & Analysis delves into the practical aspects of the ITIL Service Lifecycle and processes. The requirements, activities, methods and approaches for implementing and managing these processes will be covered in this practical, hands-on learning environment.

This event is intended for individuals and IT professionals who require a deeper understanding of the ITIL Operational Support & Analysis processes and how they may be used to enhance the overall quality of IT Service support and delivery. It is also suitable for operational staff who wish to enhance their role-based capabilities.

Event Duration: 5 Days

Event Cost: $3,650 + GST

Please register your attendance at:
http://www.powercloud.com.au/ITIL-training/ITIL-v3-service-capability-operational-support-analysis.html?utm_source=techworld.com.au&utm_medium=event-listing&utm_campaign=itil-osa-syd-20120730

ITIL® is a registered trade marks of the Cabinet Office.

Venue:

This event will be hosted in the Sydney CBD, at:

Citigate Central,
169-179 Thomas Street,
Haymarket NSW 2000

Please register your attendance at:

http://www.powercloud.com.au/ITIL-training/ITIL-v3-service-capability-operational-support-analysis.html?utm_source=techworld.com.au&utm_medium=event-listing&utm_campaign=itil-osa-syd-20120730

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