Stories about: Training Group

Anyone who has worked in IT for more than five minutes knows that the field has been in a dramatic transformation for the past 10 years, invading and conquering other organizational domains such as communications and security, while also wrestling with the new issues that technology has wrought such as employee mobility. In most organizations, IT has had to transform itself from a bunch of techies installing and troubleshooting equipment to a key enabler of business strategy and competitiveness.

You just rolled out Microsoft Windows Vista companywide, only to find your help desk flooded with calls. Or you spent hours with the mobile sales group going over the basics of laptop and wireless security, only to discover team members still opening rogue e-mail attachments and stumbling over password protocols.

Users claim it is business as usual with the sale of IBM's PC division to Lenovo of China resulting in minimal disruption to local customers.

It's boom time for the IT industry, with a bullish economy and a rising demand for e-commerce, but systems integrators still face a number of tough challenges. Caitlin Fitzsimmons reports

In a rapidly changing business environment where information can quickly become obsolete, staying on top of training can be a mountainous task.

As the Australian IT industry, traditional educational institutions, and governments develop methods to overcome the IT skills shortage, vendor training programs are playing an increasing role in the education of the IT workforce, reports David Smedley.

Randy Payant, vice president and research director at the IPS-Sendero Institute, a risk-management education and training group in Scottsdale, Ariz., says risk management is a fourfold process: