Stories about: Experian Information Solutions

McAfee's auditor, Deloitte & Touche USA, may be thinking of buying some security software itself, after a Deloitte employee left an unencrypted CD containing sensitive information on thousands of McAfee employees in the back of an airline seat last December.

Storage resource management offers a single window into the storage network.

A man charged in one of the largest identity theft scams in US history pleaded guilty to charges of conspiracy, wire fraud, and fraud in connection with identity documents Tuesday and could face up to 50 years in prison, according to a statement from US Attorney David Kelley, of the Southern District of New York.

A massive 97 percent of UK online retailers were victims of credit or debit card fraud last year, according to security software firm Experian Information Solutions Inc.

The recent theft of 13,000 customer records from a major credit reporting agency shows why it's important for companies to ensure that their business partners are following strong security practices, analysts and users said.

Mail Abuse Prevention System (MAPS), a private, antispam group, and Experian eMarketing have settled a lawsuit over Experian's listing on the Realtime Blackhole List (RBL).

The more you know about a customer - age, gender, what he owns, what he spends and what his preferences are - the more likely it is that you can create and pitch a product or service that will hit a bull's-eye. Identifying and interacting with your customers in ever-smaller groups is a tantalizing prospect - and now easier and more cost effective than ever, thanks to the Web and other technological advances that gather, store and sort customer data.

If you wondered how well the application service provider (ASP) hosting model is being accepted by corporate users consider the forecasts of growth at more than 60 per cent a year and annual revenue of $US2.5 billion by 2004. The figures came from Gartner Group. Len Rust looks at these predictions, as well as other recently released prognostications from the professionals

Once upon a time, not so very long ago or far away, a kind-hearted customer service czar found himself in a bit of a pickle. His company had been pitching a special Christmas gift across the land: a chunky, gold NFL ring, custom-embossed with a favorite football team, guaranteed to arrive by Dec. 25. The ring was a hit-too much of a hit. Four days before Christmas, the czar learned that 250 orders were going to run late. Rather than see 250 customers have a very unmerry Christmas (and think very unmerry thoughts about the company that let them down), the czar sent each one a $100 NFL team jacket for free, shipped overnight to arrive by Christmas Eve.

Online retailers in the U.K. are easy pickings for credit card thefts, according to a survey published Thursday by Experian Information Solutions.