- After celeb hack, Apple patches password guessing weakness in iCloud
- iCloud flaw may have allowed nude celebrity photos to leak
- East Midlands Ambulance Service loses patient data again
- Reconnaissance code on industrial software site points to watering hole attack
- Europol launches international cybercrime task force
Benefits of Web Self-Service
According to Forrester, 72 per cent of customers prefer using a company’s website to answer their questions. But only 52.4 per cent actually find the information they need online. Customers want to solve their issues quickly and easily, and providing the right solutions means greater customer retention and revenue streams - but this is sometimes not the case. Download to find out more.
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