- Users smallest source of concern despite causing most security breaches: CompTIA
- Security Watch: SecurEnvoy partners with Connector Systems in new distro deal
- Verizon subscribers can now opt out of 'supercookies'
- Police investigations threatened as metadata retention feeds telephony diaspora
- New malware program used in attacks against energy sector companies
Benefits of Web Self-Service
According to Forrester, 72 per cent of customers prefer using a company’s website to answer their questions. But only 52.4 per cent actually find the information they need online. Customers want to solve their issues quickly and easily, and providing the right solutions means greater customer retention and revenue streams - but this is sometimes not the case. Download to find out more.
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