Stories by Phil Hochmuth

Cisco updates certifications, adds security training

Cisco Systems this week introduced education programs for designing network security architectures and updated certification tests for specific Cisco security gear.

Nortel brings IVR to midsize call centers

Nortel Networks this week announced an interactive voice response (IVR) server that could help midsize firms deploy customer service features found in the largest call centers.

Feature: Open source opportunities

Linux professionals might describe themselves as "certified geeks." But this term is becoming more serious as IT professionals look to organized certification and educational programs to boost their Linux knowledge and marketability.

Cisco unwraps new management tools

Cisco Systems released new tools with this week's Catalyst 6500 product push aimed at helping IT managers get a better handle on managing desktop links.

Linux unsafe in any network, analyst firm proclaims

Technology analyst firm the Aberdeen Group recently issued a scathing report on the state of Linux security, calling Linux and open source software "the poster child for security glitches" in 2002.

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