Stories by Sandra Rossi

Dolphin calls answered while customer bookings are lost

After discovering 3,664 telephone calls had gone missing over a three month period, the Tangalooma Wild Dolphin Resort in Queensland, realized it was time to dump its old communications system and move to IP telephony.

Record number of visas issued to IT professionals in 2007

The Department of Immigration has issued a record number of 457 visas for IT professionals in the nine months to March 31, 2007.


Wireless prototype to ease road congestion, detect bottlenecks

A collaboration between NICTA and the NSW Roads and Traffic Authority (RTA) could realise substantial telecommunication benefits for the agency through the use of wireless communications between Sydney's traffic signals.

Do Not Call Register rules revised for researchers

The Australian Communications and Media Authority (ACMA) has backed down on Do Not Call Register rules by allowing research calls to be made on Sundays.

Bravura reaches agreement with Powerlan to acquire Garradin

Wealth management applications provider, Bravura Solutions, has reached agreement with Powerlan Ltd to acquire Garradin Pty Ltd for at least $10 million.

Oracle and Satyam form strategic BI alliance

Satyam Computer Services and Oracle Asia Pacific today announced a strategic alliance to help enterprises in the Asia Pacific (APAC) region jumpstart business intelligence (BI) implementations.

Keycorp wins $11 million e-commerce deal

Secure electronic transaction solutions provider Keycorp Limited has won an $11 million deal over five years to provide managed payment services to First Data Resources Australia Ltd.

Utility completes 12 month billing system upgrade

ACT energy and water supplier, ActewAGL has completed a 12 month upgrade implementing a new utility billing system and customer management software across Australia and New Zealand.

Testbed for innovative healthcare technologies opens its doors

The multi-million dollar Centre for Health Innovation, which is being used as a testbed to facilitate the research and development of new healthcare technologies, offficially opened in Melbourne today.

Do-it-Yourself optical transmission system for the home

First there was the Do-it-Yourself home improvement boom driven by a bullish real estate market, and now it's the build your own optical transmission system.

ITIL V3 goes hard core with gaming simulation

A leading provider of gaming solutions has made best practice IT frameworks exciting with the introduction of the world's first IT Infrastructure Library (ITIL) V3 simulation.

Skilled Group begins ERP rollout to support growth

Staffing services provider, the Skilled Group, is implementing a multi-million dollar enterprise resource planning (ERP) system across the business.

Internet banking users adopt more online security methods

The Commonwealth Bank released its annual E-Money survey today which shows 90 percent of Internet banking users are utilizing some form of online security.

TAFE exchanges Novell for Microsoft to reduce licensing costs

Lack of integration with key business systems and spiralling licensing costs forced Challenger TAFE to dump 10 Novell servers for Microsoft Exchange.

Ballmer meets and greets his way across the country

It was only a whirlwind stopover to Australian shores, but Microsoft CEO Steve Ballmer, still managed to find time to meet the Prime Minister John Howard as well as Opposition Leader, Kevin Rudd.

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