Stories by: Marc Songini

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OPENWORLD - Siebel users seek better road map from Oracle 27 October, 2006 10:45

Some Siebel Systems users say they are still waiting for Oracle to deliver on the promises made when it agreed to buy the CRM software maker a year ago.
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Oracle releases PeopleSoft CRM 9.0 15 August, 2006 08:00

Oracle Monday released the next iteration of its PeopleSoft Enterprise CRM application, version 9.0. The company had outlined its plans for the software early last month.
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Salesforce.com bites bullet on need for integration 25 July, 2006 08:39

Salesforce.com last week rolled out the latest version of its hosted software with added features that include a built-in link to SAP's ERP applications. The move is part of an effort by the customer relationship management vendor to address integration shortcomings cited by current and former users.
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SAP seeks to cut global trading risks with updated app 15 June, 2006 08:17

SAP is looking to help customers who do business globally and need to navigate through the tangle of international trading laws and procedures with an update of its Global Trade Services (GTS) software.
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Panel: Business, not technology, should be IT focus 01 June, 2006 12:51

A CIO's work should spread far beyond a corporate IT department, suggested a panel of IT leaders from the retail industry at the Retail Systems 2006 conference in Chicago last week.
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SAP's NetWeaver plan fails to reassure users 23 May, 2006 10:00

Several users expressed uncertainty about SAP's NetWeaver software suite at the Sapphire user conference in Orlando last week, even as the vendor heavily promoted the technology during the event.
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Infor to buy SSA for US$1.4B 23 May, 2006 09:32

Infor Global Solutions last week agreed to acquire rival SSA Global Technologies for about US$1.4 billion, further consolidating the business applications market.
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SAP continues NetWeaver focus 22 May, 2006 08:57

Since its introduction three years ago, SAP has been steadily promoting its NetWeaver technology stack as a pervasive part of its applications, despite user confusion over exactly what it is or fears that it's a proprietary technology.
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SAP to push SOA, CRM 15 May, 2006 08:04

At its Sapphire 2006 user conference next week in Orlando, SAP AG will be showcasing its latest on-demand CRM offerings as well as highlighting progress it's made helping customers use its service-oriented architecture (SOA) platform.
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J. D. Edwards Unveils Web-Based Enterprise Suite 04 October, 2000 12:01

J. D. Edwards is claiming that the world of "e-business" is dead, and that enterprise users must go to collaborative, or "c-business."
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Siebel Gobbles Up Another CRM Software Rival 13 September, 2000 12:01

Siebel Systems Monday announced a deal to scoop up rival Janna Systems Inc. in an acquisition that Siebel executives hope will give the San Mateo, Calif.-based vendor a leg up in selling customer relationship management (CRM) software to financial services companies and insurers.