Stories by Gregg Keizer

Intuit backpedals from TurboTax changes after upgrade uproar

Intuit backtracked yesterday, not only again apologizing for stiffing TurboTax customers by not telling them of changes in its business model but saying that it would offer partial refunds and free upgrades to its more capable editions.

Android apostates account for 1-in-5 U.S. iPhone sales

Apple CEO Tim Cook may have tapped Android "switchers" as part of the reason for the boffo iPhone sales last quarter, but a survey implied that most of those defectors lived outside the U.S.

Microsoft continues cross-platform tear, releases Outlook for iOS, Android

Microsoft today launched Outlook for iOS and Android, a rebranded version of startup Acompli's app, to replace the oft-derided Outlook Web App (OWA) as the go-to mobile email client for Office 365 users.

Microsoft previews OneDrive for Business for the Mac

Microsoft on Wednesday released the promised preview of OneDrive for Business for OS X, the first way to sidestep the browser when accessing company documents and the only way so far to sync files for offline use on a Mac.

Apple defies law of large numbers by booking bang-up iPhone sales

Apple yesterday said it sold a record 74.5 million iPhones in the December quarter, a record that bested the old by a whopping 24 million - close to the entire quarter's sales in April-June 2012.

Amid blow-out quarter, Apple barely mentions Mac sales

Almost unnoticed during Apple's earnings call, the company said it sold 5.5 million Macs, a record for the December quarter.

Apple updates Yosemite, again claims to fix Macs' Wi-Fi flops

Apple has released OS X Yosemite 10.10.2 that again aims to improve -- or in cases simply enable -- Wi-Fi on Macs that have suffered connectivity issues since October.

Microsoft's Surface line-up posts 2nd straight profitable quarter

Microsoft has reported a second consecutive quarter of gross profit for its Surface tablet line, and said that revenue broke the $US1 billion mark for the first time.

Enterprises: Get ready to pay to go slow on Windows 10

Microsoft's faster-paced release cadence for Windows 10 will, as expected, require enterprises to either adapt or pay for the privilege of going slow, according to several analysts.

Apple readies another crack at ending Yosemite's Wi-Fi ills

Apple is putting the final touches on the next update to OS X Yosemite as it again tries to stamp out Wi-Fi problems customers have experienced -- and reported -- since the operating system launched three months ago.

All signs point to the demise of Microsoft's Surface tablet

Microsoft seems to be within a whisker of calling it quits on its failed experiment with the Surface tablet, the device powered by the ARM architecture and Windows RT, an offshoot of Windows 8.

Google defends policy that leaves most Android devices unpatched

Google on Friday defended its decision to stop patching WebView, a core component of Android, on versions older than 4.4, aka "KitKat," saying that the huge code base is unsafe to fix.

Microsoft releases big update to Windows 10 preview

Microsoft today released the long-awaited consumer-centric preview of Windows 10, just two days after the company conducted a two-and-a-half-hour presentation that impressed analysts.

Tim Cook's 2014 pay package dwarfed by new hire Ahrendts'

Apple CEO Tim Cook's total 2014 compensation of $9.2 million, while more than double his pay package the year before, was dwarfed by the $73.4 million awarded to one of his subordinates, retail chief Angela Ahrendts, regulatory filings revealed yesterday.

Microsoft touts two next-gen Office editions for Windows

Microsoft this week set a loose release date for its next iteration of Office on the desktop and announced that the long-awaited touch-enabled Windows apps will launch around the same time.