Stories by Gregg Keizer

Microsoft launches Windows 10 preview program

Microsoft has opened the door to its Windows Insider Program, letting adventurous customers download an early, unpolished preview of Windows 10.

Windows 8 user share nose-dives in September

A day after Microsoft shoved Windows 8 into the background with its introduction of Windows 10, an analytics firm reported that Windows 8's user share plummeted by its largest amount ever.

Apple delivers OS X Yosemite 'golden master' to devs

Apple on Tuesday released a "golden master" of OS X Yosemite to developers, signaling that the upgrade is on track to ship within the next three weeks.

Microsoft unveils 'spiritual successor' to Windows 7 by going to 10

Microsoft today unveiled the successor to its failed Windows 8 at an event in San Francisco, putting the Steven Sinofsky era behind it by, if nothing else, naming the new OS "Windows 10."

iOS 8 bug deletes iWork docs

Owners of iPhones and iPads running iOS 8 have reported a new bug in the software that deletes iWork documents from iCloud Drive when they've reset their devices.

Update and upgrade roadmap crucial to Windows 9 success

Analysts today will be closely monitoring Microsoft's Windows event to hear how, or even whether, the firm can reconcile its fast-paced release cycle with the more conservative needs of enterprises.

Leaker claims only some Windows 8.1 users will get free Windows 9 upgrades

Microsoft will offer some Windows 8.1 users a free upgrade to the next edition, tentatively labeled as Windows 9, a notorious spiller of the company's secrets said today.

Sorry, no live webcast of Tuesday's Windows event

Microsoft will not webcast the Tuesday press conference where it will unveil at least some parts of the next Windows, the company said today.

'Critical point' for Windows starts on Tuesday

When Microsoft unveils its next edition of Windows on Tuesday in the US, it will face its greatest challenge ever in operating systems, an analyst has argued.

Mac and Chromebook sales erode Windows PC's retail share

Macs grabbed more than a quarter of all U.S. consumer personal computer sales at retail in the 10-week stretch from July 4 to Sept. 1, a research firm said this week.

Apple quickly replaces bungled iOS 8 update

Apple yesterday released iOS 8.0.2, a replacement for the botched update that shipped the day before but crippled iPhone 6 and iPhone 6 Plus devices by knocking them off their mobile carriers.

iPhone owners rip Apple over botched iOS update

iPhone owners are angry. Really really angry.

Apple yanks iOS 8 update after crippling iPhone 6 and 6 Plus

Apple today released, then quickly pulled, its first update for iOS 8 after customers flooded its support forum with reports that their iPhone 6 and 6 Plus smartphones could no longer connect to a cellular network.

New iOS 8 APIs trigger higher app crash rate

In its first days of availability, iOS 8, Apple's newest mobile operating system, has exhibited an app crash rate significantly higher than iOS 7 did a year ago, an app performance management developer said yesterday.

Beats Music plays for now, but expect a rebrand sooner, not later

Apple won't ditch Beats Music, but it will certainly remake it, rebrand it, an analyst said today.