Stories by Cindy Waxer

How FedEx improved security, eased access

Delivering packages to customers in a timely fashion takes more than a good shipping label.

Going green? Check out available tax credits

As if significant savings on electricity bills weren't enough, IT managers have another reason to embrace environmentally friendly IT practices: a bevy of federal, state and local tax incentives that could tip the scales to make green IT projects financially attractive.

How UPS is scanning and printing its way to savings

At first glance, UPS's warehouse workers might be mistaken for gun-toting cyborgs out of a dystopian movie. But a closer look at the stainless steel devices wrapped around employees' forearms reveal a hi-tech contraption that scans barcodes and shoots bright magenta ink--not laser beams.

Is the cloud reliable enough for your business?

In April of last year, Satoshi Nakajima, founder of Washington-based Big Canvas Inc., was eagerly inviting new customers to subscribe to his company's flagship product, PhotoShare, which lets users swap Apple iPhone photos for free.

Clash of the generations: IT vets and fresh talent scramble for the same jobs

When Bill Horne sauntered into an evening meet-and-greet being held by a local packaging company in search of fresh IT talent, the retired computer engineer knew his chances of leaving the event with a job offer were slim.