Stories by Hamish Barwick


Treasury Wine Estates uncorks improved CRM

Former Fosters Group division, Treasury Wine Estates (TWE), has managed to cut delivery times from weeks to days and boosted its d customer service through the implementation of a new cloud-based customer relationship management (CRM) system.

PayPal, Amex phishing: What you need to know

Following the news of a four-month email phishing campaign that has been targeting PayPal and American Express Australia customers with legitimate looking emails, security experts share their top four insights on what this means for users and the companies involved.

Q&A: ME Bank information security manager, Lachlan McGill

Lachlan McGill heads up information security at Melbourne-based Members Equity (ME) Bank. He recently spoke to Computerworld Australia’s Hamish Barwick about the bank’s IT projects and the specific challenges of security in the financial services industry.

LinkedIn hacking: What you need to know

Following the hacking of business social networking website LinkedIn, security industry analysts and experts share their top five insights on what this password leak means for Australian users and the company.

Sports clubs scoring goals with technology

In an age where many forms of entertainment clamour for people’s attention, it’s no surprise that even popular sports codes such as rugby league have to work hard to get fans along to the game or watching at home.

Q&A: MCA IT services manager, Justin Warren

Museum of Contemporary Art (MCA) IT services manager, Justin Warren, recently sat down with Hamish Barwick from Computerworld Australia to talk about how the museum is upgrading its technology to meet patron's needs and where he sees the MCA heading in the future.

Don’t believe the Flame hype: Analysts

Security analysts have thrown cold water on the Flame malware, claiming that its threat level was blown out of proportion by some vendors and its features, such as the use of a computer’s microphone to record conversations, were nothing new.

NSW Police implements forensic data collection system

The New South Wales Police are using an exhibits forensics information and miscellaneous property system (EFIMS) designed to store evidence electronically for easy access by officers. This evidence data, such as seized drugs, may be used to assist in criminal convictions.

SA Dept of Transport plugs data security hole

The South Australian Government's Department of Planning, Transport and Infrastructure has implemented a real time database monitoring system designed to detect any malicious IT administrator activity, after discovering that critical databases weren’t being monitored for unauthorised changes.

Bendigo Community Telco removes network complexities

Bendigo Community Telco has deployed a network configuration manager to help the Victorian telecommunications provider get a better grip on its network management.

Pulse 2012: User identity lessens security risk for Mater Health

Concerned that patients and clinicians could be unwittingly exposing NSW private health provider Mater Health to malware, IT security manager Peter Param decided that its broadband network needed monitoring.

Pulse 2012: ME Bank removes staff access tracking vulnerabilities

Members Equity (ME) Bank, a Melbourne-based financial services provider, can now track each staff members’ access to the core banking applications through the implementation of an identity and access management system.

Flashback the wake up call Apple needed: Kaspersky

Apple’s lack of support for older Macintosh operating systems is placing Mac users into the path of cyber security attacks such as the recent Flashback botnet outbreak, according to Kaspersky Labs co-founder, Eugene Kaspersky.

Symantec MD Craig Scroggie resigns

After eight and half years with security vendor Symantec Australia, managing director Craig Scroggie has announced his intention to leave the company.

Unity, not lawsuits needed to combat copyright issues: Industry

Improved media distribution models and partnerships with internet service providers (ISPs), rather than the threat of legal action, should be the method by which copyright holders stop their content from travelling over public Wi-Fi networks, according to iiNet and Vodafone Hutchison Australia (VHA).