Stories by Hamish Barwick


Sydney Water tender for data centre upgrade

New South Wales state water authority, Sydney Water, is looking for contractors to carry out a refurbishment of its data centre in Homebush, Sydney.

Macquarie Telecom adds fourth data centre to AGIMO panel

Macquarie Telecom’s (ASX: MAQ) new Intellicentre 4 (IC4) data centre has been added to the data centre facilities panel established by the Australian Government Information Management Office (AGIMO).

Internode, iiNet improve results in customer satisfaction survey

Internet service providers (ISPs), Internode and iiNet, have scored 94 and 91 per cent respectively for customer service in the annual Roy Morgan Research ISP survey.

Xbox issues open letter in response to compromised accounts

In the wake of attacks on some Xbox Live accounts and long wait times for account recoveries, the company has issued an open letter to assure users it is working to resolve these problems quickly.

ALRC to review Copyright Act

The Australian Law Reform Commission (ALRC) has decided to conduct a review into the use of copyright in a digital setting.

Huawei NZ signs second UFB contract

Fibre provider, Enable Services, has partnered with Huawei New Zealand to supply fibre equipment for Christchurch’s 3500 kilometre Ultra Fast Broadband (UFB) network.

TCP Code revised to include new provisions

The revised Telecommunications Consumer Protections (TCP) Code by the Communications Alliance has included new provisions such as regular customer usage notifications for voice, SMS and data services, stronger controls on telecommunications product advertising, a compliance monitoring body and a unit-pricing regime in advertisements.


More Australians switch on IPTV: Study

More than 300,000 Australian households have changed channels to subscription IPTV which could pose challenges for operators such as Foxtel, according to a new study by analyst firm, Telsyte.

Conroy spruiks Safer Internet Day

The Australian Communications and Media Authority (ACMA), together with Senator Stephen Conroy, have launched Safer Internet Day, an initiative designed to encourage cyber safety.


Telstra reports issue with BigPond email accounts

Telstra (ASX: TEL) has confirmed that a small number of BigPond email customers have not been receiving mail since the weekend beginning 4 February.

Australian retail, digital gaming markets battle for dominance

Despite the rise of digital games distribution platforms such as Steam and Origin and the growth in massively multiplayer online (MMO)gaming and mobile gaming, the Australian retail game market remains relatively healthy, according to the Interactive Games & Entertainment Association (iGEA).

UC services market to grow 13.8 per cent year-on-year: Report

Managed services and hosted offerings are forecasted to drive unified communications (UC) growth of 13.8 per cent year-on-year up to 2018, according to Frost & Sullivan.

Telstra offering flood-affected customers in NSW $50 mobile credit

Telstra is offering its flood-affected customers living in Moree Plains and Tamworth, New South Wales, who don’t have a fixed-line service, $50 of mobile credit as part of a flood assistance package.

How to attract and retain IT staff in 2012

The tight Australian IT job market has been touted as a blessing for job seekers and a curse for employers. Hamish Barwick looks at strategies companies can use to stop valued staff jumping ship.

Vocus forecasts brighter half year results

Vocus Communications (ASX: VOC) forecasts that its revenue in the first half of FY2012 will be $21.9 million, up from $13.9 million in the previous period.