Stories by Hamish Barwick

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ANZ Private Wealth uses telepresence to improve customer service

ANZ Bank investment services division, ANZ Private Wealth, has implemented a telepresence offering called Wealth Presence to allow customers easier access to its staff following a four-month trial which began in September 2011.

AARNet video exchange kick starts academic research projects

Swinburne, Monash and Victoria Universities are amongst the first academic centres in Australia making use of a new video exchange service provided by Australia’s Academic and Research Network (AARNet) and Cisco which promises speeds of up to 10 gigabits per second. The video exchange has been in trial by the three universities since October ahead of its official launch this Monday.

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Australia’s first national cyber security competition launched

A cyber security competition aimed at enticing ICT university students into the information security industry has been unveiled by the Gillard government.

In brief: Westnet NSW customers affected by outage

iiNet subsidiary, Westnet, has reported an outage in New South Wales which is affecting approximately 8000 Westnet off-net ADSL customers and 600 mobile broadband customers.

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Social networking websites may face government regulation

Facebook, MySpace and Bebo are in the firing line from Cyber Safety Committee deputy chair, Alex Hawke, saying that Australian children younger than 13 use their websites despite the current 13+ age restriction.

Blackstone Waterhouse uses Cloud to attract staff

Sydney law firm, Blackstone Waterhouse, has been able to head hunt top legal talent with the enticement of greater work-life balance thanks to a new Cloud services implementation.

iiNet joins Optus in streaming TV fight

iiNet has come out swinging against proposed plans by the Federal Government to prohibit internet companies from streaming pre-recorded TV content to mobile devices.

Retail Prodigy Group charts Nike growth using BI

Nike Australia master franchise owner, Retail Prodigy Group, has been able to track sales and staff performance through the implementation of business intelligence (BI).

In pictures: Harvey Norman rolls out Fujivision digital signage

Retailer, Harvey Norman, has installed Fujifilm’s Fujivision networked digital signage in over 100 stores across Australia to help promote products instore.

More Australian enterprises turn to consumer communication products: Report

Consumer communication products are gaining popularity with Australian enterprises as IT executives face long upgrade cycles for traditional telephony equipment, according to the latest report from analyst firm Telsyte.

Australian Tibet Council hit with targeted malware email

A fake email address was used to launch a targeted malware email campaign against the Australian Tibet Council on the weekend beginning 10 March, according to a Trend Micro security researcher and spokesperson.

Sensis CEO Bruce Akhurst resigns

Sensis chief executive, Bruce Akhurst, has announced his intention to leave Telstra’s search and directory subsidiary in May after 15 years.

Randstad begins transition to the Cloud

Recruitment company, Randstad, has signed a three-year contract with Telstra to provide telecommunications and Cloud services that will help the company make the transition to the Cloud.

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Communications Alliance establishes satellite services working group

The Communications Alliance has established a satellite services working group to influence State and Federal Government policy as the National Broadband Network (NBN) satellite plan is rolled out.

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Vodafone spruiks network guarantee

Vodafone Hutchison Australia (VHA) has begun promoting its network guarantee in an attempt to attract new customers.

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