Stories by Hamish Barwick

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In pictures: Capgemini unveils SMAC lab in Melbourne

Victorian Premier Denis Napthine was on hand to open Capgemini’s new social, mobile, analytics and cloud (SMAC) lab in Melbourne. The SMAC lab will offer support services to customers who are looking to move into one of those areas.

Telstra’s Whispir comms service to get global expansion

Telstra has announced plans to offer its cloud-based communications platform, Whispir Conversation, to overseas customers by 31 August 2014.

AFP apologises for privacy breach

The Australian Federal Police (AFP) has issued an apology after it emerged that metadata related to criminal investigations was accidentally released online.

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ANZ Banking Group improves incident response with comms tool

Incident response calls at ANZ Banking Group were “chaotic” due to manual processes and the time it took for calls to begin until the bank began to roll out a communications management tool earlier this year.

Fibre, Internet segments drive Vocus Communications revenue

Fibre/Ethernet and Internet segments helped propel Vocus Communications (ASX: VOC) to a revenue of $92.3 million for the financial year ended June 2014. This was up 38 per cent on 2013’s revenue of $66.9 million.

Telstra talks customer phone privacy

Telstra has moved to re-assure customers that their phone conversations are kept private and would be only accessed if a police warrant was in place for a particular customer.

How Medibank embraced cloud, overcame shadow IT

Medibank is allowing staff outside of the IT department to sign up to cloud services such as Amazon Web Services (AWS) to reduce website hosting costs, while at the same time including IT security in the process, according to Medibank enterprise security manager Mark Burns.

Department of Human Services uses big data analytics to measure staff performance

The Department of Human Services (DHS) is striving to improve its customer service through the use of big data analytics.

Symantec opens $12m Sydney office

Symantec has invested $12 million in a new office in Kent Street, Sydney.

Data#3 revenue rises to $833.5m

Data#3 (ASX: DTL) has reported a revenue of $833.5 million for the financial year ended 30 June 2014, an 8.1 per cent increase on 2013’s revenue of $771 million.

Global Switch opens $300m Sydney East data centre

Global Switch has unveiled a new $300 million data centre called Sydney East to complement its existing facility, Sydney West, in Sydney’s central business district.

Fair and Safe Work Qld invites offers for mobile app development

The Office of Fair and Safe Work Queensland (OFSWQ) has issued an invitation to offer for mobile application software development.

CSG posts revenue of $199.2m

CSG (ASX: CSV) has reported revenues of $199.2 million for the financial year ended 30 June 2014, an increase from last year’s revenue of $181.3 million.

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NSW gov appoints IT consortium to improve password security

Dataweave, Qubit Consulting, Oracle Australia and NTT Communications have been selected by the New South Wales government to deploy an identity management service, which will manage user accounts and passwords.

ASG Group reports revenue of $160.1m

ASG Group (ASX: ASZ) has reported a revenue of $160.1 million for the financial year 2014, an increase from last year’s revenue of $152.5 million.