Stories by Matt Hamblen

Google, T-Mobile respond to Nexus One customer complaints

Google and T-Mobile USA today reacted to hundreds of online complaints about the Nexus One smartphone and confusing customer support for the device, with a Google spokesperson characterizing the complaints as having come from a "small group of customers."

Google lists US$350 fee for early Nexus One returns

Nexus One mobile phone users, already outraged about inconsistent 3G coverage and confusing customer service, joined with bloggers today to gripe about a $350 equipment recovery fee Google is imposing on phones that are returned before 120 days and after the 14-day trial period.

Quick look: The LG GW990 and Intel's role in 'superphones'

The upcoming LG Electronics GW990 smartphone looks, and feels, like it could be a real hit when it finally gets to the market in the second half of the year.

Gogo in-flight Wi-Fi to provide video downloads

Aircell, the company offering the Gogo in-flight Wi-Fi service on many airlines, will launch an in-flight video downloading service later this year.

First looks from CES: Google Nexus One and Motorola Backflip

Two new smartphones demonstrated at the CES show this week offer a glimpse into some of the fascinating features to come to Android devices.

Que e-reader unveiled for business professionals

Plastic Logic unveiled its long-promised Que e-reader for business professionals today at the International CES trade show.

Quick hands-on from CES: Que and Skiff e-readers

E-readers are making a big play at CES this year, and I got to hold and play briefly with two new ones: the Que from Plastic Logic and a preview version of the Skiff from Skiff LLC.

Cisco CEO on video technology: 'It's an art'

With a smile and a few handshakes for reporters, Cisco Systems Inc. CEO John Chambers launched into a 45 minute presentation at the CES show< on Wednesday describing the future of video over networks.

Nexus One another tactic in Google's ad-revenue strategy

Dash all the announcements of a fast new Google phone called Nexus One, because today the search company made conceivably bigger news with its creation of a Google-hosted Web store for purchasing its Android devices.

Engadget says Google's Nexus One is no iPhone killer

An early review of Google's Nexus One smartphone published Saturday on concluded that the device is "not really" an iPhone killer.

Verizon updates Droid software; Users hope it fixes echo problem

An over-the-air software update to the Droid smartphone started yesterday, but it wasn't clear whether the 14 enhancements address a voice echo problem that hundreds of users complained about in online forums.

Nokia launches two new smartphones in the U.S

Nokia today announced that its E72 and 5800 Navigation Edition smartphones are now available in the U.S.

Barnes & Noble Nook demo units arrive, but sales of e-reader delayed

Barnes &amp; Noble today put its Nook e-readers on display at its retail stores, but acknowledged that it won't be selling any of the $259 device at the stores until after the holidays. The latest plan contradicts earlier in-store signs announcing that the product would go on sale this week.

Comcast, NBC Universal venture eyes anytime/anywhere content

Comcast and General Electric announced a $37 billion joint venture today that combines Comcast's cable programming and online content with NBC Universal's (NBCU) varied businesses, including broadcasting, online content and cable programming.

Smartphone sales up 13% in third quarter

Despite worldwide economic woes, smartphone sales to end users grew by 13% in the third quarter over the year-earlier period, pushing the overall mobile phone market to grow slightly in the period, Gartner Inc. said today.